Job description:

• Processing of vendor queries

• Provide Payment Due Date/Details;

• Locate Missing Invoices (Vendor has proof of sending);

• Provide Tax Related Documents to vendors

• Investigate queries raised by vendor

• Ensure delivery within agreed global and local performance metrics;

• Identify opportunities for process improvements in assigned and related tasks.

• Collate and input data with high level of accuracy and in accordance with Service Level Agreements

• Input information into systems, maintain and update records

• Communicate with internal and external customer in an effective and efficient manner

• Act as an effective team player

• Compliance to SOX rules and guidelines

Requirements:

• Experience of customer relations management for Vendor Help Desk role

• Bachelor’s degree in Finance, Accounting, Economics or Business Administration preferred;

• Experience in a similar role is preferred but not required;

• Possess basic Financial Accounting knowledge;

• Dutch B2/C1

• English B2/C1

• Good in problem solving and has critical thinking skills;

• Ability to work under tight deadlines;

• Fast and accurate data input skills

• Ability to recognize issues, attempt resolution and escalate problems if unable to resolve

Number of Vacancies: 1

• Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
• Unique opportunity to fulfill your potential with personal and professional development programs
• Work in a smart and motivated team within a supportive and inclusive culture with strong values
• Attractive salary and bonuses
• Complex medical care and individual life insurance
• Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
• Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
• Opportunity to participate in social and community projects