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IBM BTO Business Consulting Services
Data aktualizacji: 2018-12-13
Kraków, małopolskie
Księgowość, BPO/SSC, Analiza
angielski, hiszpański, portugalski
Data aktualizacji: 2018-12-13 Aplikuj
IBM BTO Business Consulting Services
Payroll Team Leader with Spanish or Portuguese

What makes IBM BTO unique:

·global communication: want to improve your language skills? We will invest in you!

·flexibility: employee development matters to us, that’s why every vacancy is open for internal recruitment

·diversity: different nationalities united in one team

·initiative: have ideas for improvements? We want to hear them!

Payroll Team Leader with Spanish or Portuguese
Payroll Team Leader with Spanish or Portuguese
Miejsce pracy: Poland, Kraków, ul. Armii Krajowej 18


Scope of duties:

  • Manage the execution of payroll operations cycle - assign resources, complete all required checks, raise escalations
  • manage customer service to ensure TAT and quality results meet the expectations
  • lead the team of 3 processors (including admin activities like managing the holiday planning)
  • act as Ops lead for assigned projects
  • Act as Ops manager backup
  • Spanish and/or Portuguese speaker
  • Solid payroll experience (alternatively HR ops experience)
  • Exposure to direct interactions with the customer
  • Strong communications skills (ability to present complex issues or concepts in a clear and structured way, ability to influence the audience)
  • Ability to build strong relations within BPO and with the customer
  • Strong work ethic (integrity, open mind, quality of work, constructive approach to problems)
  • Leadership experience and potential (experience can be short and with a small team, potential to take over more senior role in the future)

We guarantee you:

  • job contract
  • the opportunity to participate in training and language courses
  • an extensive benefits package (Multisport, healthcare, life insurance)
  • an induction training that will allow you to smoothly transition into your new role

How to apply:

If you are interested, please send your CV via Apply button below. APPLY

IBM BTO reserves the right to contact selected candidates