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Przeglądana oferta pracy jest nieaktualna
Michael Page
Data aktualizacji: 2018-11-22
Kraków, małopolskie
BPO/SSC, Obsługa klienta
Data aktualizacji: 2018-11-22
Customer Service Coordinator (m/f)
Kraków28572_MP_PL
Our Client is an European capital company that globally provides integrated supply chain solutions. They specialize in generating added value for the Clients from following sectors: high-tech, pharmaceutical, medical and FMCG. The Client excels at sourcing, logistics and SC process optimization solutions. They are seeking to recruit a person with positive attitude, who is customer oriented and willing to gain new technical knowledge. That is an independent position focused on coordinating services on customer site.
What's on Offer
  • Projects in the international company,
  • Attractive remuneration
Job Description
  • Management of incoming purchase orders and complaints as a first point of contact,
  • Monitoring stocks and planned purchases in regards to Maintenance, Repair & Operations (MRO) and Bill of Material (BOM) products,
  • Working with internal stakeholders such us: procurement department, warehouse and logistics department,
  • Reporting to the headquarter in abroad weekly and monthly up-dates,
  • Resolving queries about available stocks and delivery times for given components,
  • Participating in international projects,
  • Giving inputs on how to match the service better according to the Client's needs.
The Successful Applicant
  • 2-5 years of working experience in preferably manufacturing sector,
  • Professional experience in either customer service for a production site or supply chain area,
  • At least Bachelor's degree (preferably in a technical area),
  • Fluent English language command,
  • Proactive attitude and ability to look for solutions,
  • Knowledge of Microsoft Office and ERP system would be an asset,
  • Understanding of technical issues and ability to explain them to supplier and/or the internal organization
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