Infosys Poland is one of the biggest players in the outsourcing market, offering advanced and innovative services to its clients worldwide in the field of Finance and Accounting, Purchasing, IT and Consultancy. We are among the largest employers in the Lodz region and employ around 2500 specialists that provide services in nearly 30 languages.
Currently we are looking for the candidate for the position of:
IT Helpdesk with English and Polish, Hungarian, Spanish, Croatian, Dutch or Italian
IT Helpdesk with English and Polish, Hungarian, Spanish, Croatian, Dutch or Italian
Brno, Zagranica
Key responsibilities
Point of contact for L1 Service Desk
Investigating issues engaging with problem management
Continual service improvement activities
Provide guidance to users on next steps to resolve Access issues
Continual Service improvement activities
Requirements
Interest in Technology and willingness to learn and develop new skills
Good command of English and Polish, Hungarian, Spanish, Croatian, Dutch or Italian
Strong problem solving skills and effective communication with customers in troubleshooting technical issues over the phone
Autonomous, creative team player in a multicultural environment
Goal-oriented personality
Strong communication skills
We offer to the candidates
Permanent contract
Set of attractive social benefits to choose from
Competitive salary
Modern offices in the center of Brno
For people from abroad we offer relocation package
5th week of leave
Training program
If you are interested in our offer, would like to develop your professional career in Infosys Poland, please do not hesitate to send us your resume via APLIKUJ button bellow the ad.