Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Accenture
Data aktualizacji: 2018-10-18
Kraków, małopolskie
Księgowość, BPO/SSC, Analiza
angielski, niemiecki
Data aktualizacji: 2018-10-18
REKRUTACJA ZDALNA

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Accenture is a global management consulting, technology services and outsourcing company. Its home page is www.accenture.com.

Collections Analyst with German
Collections Analyst with German

Job Location: Kraków, małopolskie
Job Number: 00626031

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

What will you do:

  • Work with a Team of EMEA Collections for Biggest Marketing Agencies 
  • Manage a customer ledger by collecting accounts receivable balances, on-time and in-full, from invoiced customers.
  • Perform the above by developing and maintaining strong personal relationships with Agency Accounts Payables contacts and sales representatives. Proactively build customer relationships, continually seeking ways to improve customer satisfaction and communication also in difficult situations e.g. order hold or suspension;
  • Achieve and exceed month end targets relating to responsiveness and resolution time with ensuring compliance with client collections policies and procedures.
 
Qualifications
 
What do we expect?
  • Business-level English and German fluency, verbal and written
  • Spreadsheet management skills: proficient in Microsoft Excel 
  • 2 years of experience in customer service; preferably in a financial or technical service role for web-based products
  • GRAVITAS: Exhibits strong personal poise with a positive and charming attitude. Projects a confident presence when interacting with AP contacts, media buyers, sales reps, account managers, finance directors.
  • TACT: Diplomatic, respectful and sensitive to customers’ needs, concerns and complaints. Enjoys building and preserving goodwill with stakeholders.
 

What we can offer:

  • Support for your career and competences development – learning from colleagues, courses and trainings, allowing you to boost your skills and become #BEFUTUREPROOF
  • Using foreign language and new technology solutions daily, cooperating with various Clients
  • CSR activities and rich social life – Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming
  • Full work comfort – private medical care, life insurance, access to MyBenefit platform
When applying please enclose the below statement:

"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw


Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.