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Accenture Operations
Data aktualizacji: 2018-11-05
Collections Specialist
Nr ref. 00626613
Warszawa, mazowieckie
Księgowość, BPO/SSC, Analiza
angielski
Data aktualizacji: 2018-11-05
Accenture Operations
Collections Specialist
Accenture is a global management consulting, technology services and outsourcing company. Its home page is www.accenture.com.

Collections Specialist
Collections Specialist

Job Location: Warszawa, mazowieckie
Job Number: 00626613

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions—underpinned by the world’s largest delivery network—Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With more than 435,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com.

Accenture Operations helps clients achieve new value and productivity from their business processes by applying analytics, process acumen and industry expertise to the transactional data and processes we manage and operate on our clients’ behalf.

What will you do:

  • Collect outstanding receivables while adhering to client policies and procedures pertaining to Collections
  • Contact Agencies, advertisers and all other customers via Phone & Email to collect outstanding debts 
  • Escalate any uncollected debts for approval to allocate uncollected balances to Specific Reserve or Write off
  • Resolving customer queries/ issues, handling insolvency, referring accounts to legal, reducing accounts receivable delinquency and escalate accounts in litigation to manager
  • Provide collection reports including those that measure the process against stated targets, and delinquent customer reports
  • Assist with basic credit assessment
  • Ensuring that performance service metrics are met & in time. Seeking advice and escalating issues which are beyond scope of work

Qualification and skill requirement: 

  • Advanced communication skills in English and German 
  • Advanced Microsoft Office Suite skills (Excel)
  • Strong verbal and oral Communication & Customer facing skills
  • Positive approach in supporting Customer & company needs
  • Goal-orientated individual with Strong time and task management
  • Organized and methodical person with logical approach in addressing issues and Strong Analytical skills
  • Preferred education – Degree in Economics/Finance or ongoing studies in a related field

We offer:

  • The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
  • Experience with a range of Clients and technology solutions which provides professional relevance
  • Operating according to Lean Six Sigma philosophy
  • Collaborating and learning from diverse and talented colleagues helps you “raise your game”
  • Trainings and development tailored to help you achieve your potential
  • New Joiners Programme including trainings
  • Opportunity  to engage in Corporate Social Responsibility initiatives
  • We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others.
  • Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
  • Friendly work atmosphere in multicultural environment
When applying please enclose the below statement:

"I hereby express my consent to process my personal data included in my job offer by Accenture Sp. z o.o. or any other entity of the Accenture group for recruitment purposes and once the recruitment process is closed, I agree that Accenture Sp. z o.o. with its registered seat in Warsaw, 00-121, ul. Sienna 39 or any other entity of Accenture group places and processes my personal data in its database. I also express my consent to sending my personal data to third parties within the Accenture group pursuant to the Personal Data Protection Act of 29th August 1997 (Journal of Laws of 2002, No. 101, position 926 as amended). I submit the data voluntarily. I have been informed about the right of access to the content of my data and about the possibility of correcting them."

Check out all our job vacancies at our website: www.accenture.pl/operationswarsaw


Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.