Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Michael Page
Data aktualizacji: 2019-04-16
MSO Customer support (m/f)
Nr ref. 31358_MP_PL
Wrocław, dolnośląskie
BPO/SSC, Obsługa klienta
Data aktualizacji: 2019-04-16

MSO Customer support (m/f)


Our client is a global leader within R&D sector with millions of people using their products every day. They are currently expanding business operations in Poland and recruitment need exists in Wroclaw office in MSO (Marketing & Sales Operations) team. The position requires to be skilled in customer service, proper manner of communication, and if the case requires the coordination of different teams work in order to fix the data and achieve the best time case resolution.
What's on Offer
  • Attractive salary
  • Private medical care
  • Group insurance
  • Retirement scheme
  • Multisport
  • Opportunity to work internationally as part of a global organization
  • Professional training and onboarding package
Job Description
  • Working operationally on different platforms (i.e. SAP, ITSM, Salesforce) to resolve cases
  • Validating and analyzing data, contacting requesters if any additional information is required
  • Working with appropriate teams and users to make sure everything is aligned with rules
  • Replying to requesters queries and fixing existing issues
  • Proactive approach and delivering enhancements to the process
The Successful Applicant
  • Experience on similar position 1-2 years
  • Knowledge of Supply Chain, Master Data, Pricing processes
  • Proficiency in English (speaking and writing)
  • Previous experience in SAP system would be an asset
  • Strong attention to details combined with proactive attitude

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