Candidate’s profile

• Very good English and German skills are required
• Experience in leading teams
• Strong people management skills
• Experience in O2C is expected
• High level customer service skills
• Very good communication and analytical skills

Job description

• Supervise the team to deliver high quality, professional and proactive day to day service to our Client with agreed SLA's
• Manage day to day team’s issues, flag and mitigate them and manage escalations
• Managing a Team of O2C Specialists
• Daily contact with Client’s team and with teams in other locations
• Working closely with the client and maintaining good working relationship
• Day to day staff management, staff training and development

Your team

Team building activities and great atmosphere: we take lunch together and celebrate birthday, wedding and other important occasion; once a quarter we go to restaurant.  Fabulous work environment: our space is full of colorful posters, toys and fairy tales characters. Gifts from Client: we get some movie gadgets and cinema tickets.

Join us and be a part of magic movie world!