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Shell Business Operations
Data aktualizacji: 2019-02-20
Kraków, małopolskie
angielski, włoski
Data aktualizacji: 2019-02-20
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

Quality Assurance Manager - Italian speaker
Quality Assurance Manager - Italian speaker
Work location: Kraków

Job description:

This is an exciting role in a growing area allowing the candidate to gain an end to end view of our customer offer from product conception through to product delivery



Quality assurance standards are growing in the automotive and key account sector. Demands for achieving certification against IATF (International Automotive Task Force) 16949 and fulfilling Customer Specific Requirements are growing – this presents a huge challenge for the Company and for the industry to determine how to pragmatically comply with the new requirements.

  • Priority for the candidate will be to support Tarragona and Cisliano plants to achieve IATF 16949 certification

  • Embed the CSR (Customer Specific Requirements) requirements of some major key account customers representing the automotive, rail, wind and agricultural sectors in the plants and supporting processes (Sales, Customer Operations, Product Development, Material Scheduling & Procurement)

  • Standardization of document types and formats across the region on process documentation & automotive core tools

  • Support maintenance of the plant certifications and keep up to date against the evolving IATF and CSR requirements
  • The role will have elements of being customer and external auditor 



  • Technical background at University degree level

  • Min. 2 years of experinece in Production's Quality Assurance

  • Previous experience with ISO TS 16949 and/or IATF 16949 Quality Assurance standards and have gone through required certifications in elements like Internal Process Auditor for IATF requirements

  • English min. C1

  • Italian min. C1 (Spanish language will be an asset)

  • Ability to negotiate with third parties

  • Ability to work virtually with cross functional teams

  • Experience in process manufacturing industry required


Number of Vacancies: 1


Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects

Shell is an Equal Opportunity Employer