Strefa Klienta
Our Client is a global retail company, a European leader in its category. Currently, due to development of comanys omnichannel strategy and growing importance of data, our Client seeks to recruit an experienced E-commerce/ Omnichannel Manager to develop and implement comprehensive omnichannel strategy based on actionable consumer insights.
What's on Offer
- Possibility to shape the omnichannel strategy of a global brand, a key player on the retail market and one of the best employers on the market
- Opportunities to develop new skills, progress your career and share knowledge and best-practices in the international environment
- Opportunity to manage and develop a team of digital experts who enjoy working together
- Stable employment and attractive remuneration package
- Great working environment, friendly atmosphere and healthy work-life balance
Job Description
- Responsibility for and development of the company's omnichannel strategy on the Polish market in cooperation with the global omnichannel team
- Management and development of the digital team, providing necessary guidance and training, promoting knowledge sharing and proactiveness
- Realisation of online sales budget and goals
- Strategic consolidation and constant optimisation of digital customer contact points (marketing and sales processes) online and in stores to ensure the best possible customer experience
- Planning and realisation of comprehensive action plans in accordance with the given budget
- Continuous monitoring of all agreed KPIs, e.g. sales, visits in e-store, conversion rate, order value, turnover, etc., analysing, optimising and reporting results
- Development of customer knowledge and insights
- Coordination and development of various projects within digital segment
- Cooperation with other departments, especially marketing, sales, IT, purchasing, logistics, as well as global E-commerce and Omnichannel teams
- Promotion of digital knowledge and omnichannel approach, sharing best practices with local and international teams
The Successful Applicant
- University degree in business administration, marketing, digital marketing or similar fields
- Several years of professional experience in digital or/and e-commerce functions, including leadership experience
- Strong analytical and conceptual skills and experience handling complex e-commerce and online marketing projects
- Practical knowledge of e-commerce technologies, web analytics software, etc.
- Proactiveness, passion and enthusiasm to new technologies and digital concepts
- Strong communication and organizational skills
- Fluency in English or German language
- Readiness to participate in an induction training abroad for 3 to 4 working weeks
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