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Capgemini Polska
Data aktualizacji: 2019-02-08
Kraków, małopolskie
Księgowość, BPO/SSC
angielski, holenderski
Data aktualizacji: 2019-02-08 Aplikuj
Disputes Agent Dutch Speaker

If you...

  • are open to start international career
  • want to work with Dutch language
  • have strong analytical skills
  • speak very good Dutch (B2 level) and English (B2 level)

 

...we have a job for you.

If the answer is yes, we have a job for you.

We don’t require professional experience. You will be working in international environment where willingness of learning new things is supported by wide range of trainings and courses which are designed to improve your skills and abilities.

Job description

  • Dealing with all types of customers' queries and disputes within the role
  • Ensures complaints/requests sent via systems are cleared timely and that no unmatched item remains open
  • Handles day-to-day activities and cooperates closely, when necessary, with customer service representatives, salesmen, Accounts Receivables and managers to ensure ‘on time’ resolution
  • Communicating mainly in writing with customers and the Client in a professional manner
  • Co-operation and supports to all team members

What we offer?

Working in a close-knit team
and a friendly atmosphere
Debelopment od expert
or leader competences
Bonuses including
those for recommending
new employees
A wide range of training
and co-financing
of courses
Additional
life insurance
Attractive package
of additional benefits
(fitness, gym, cinema, etc.)
-you choose what tou want
Integration events
and joint celebrationst
Distability Inclusion
Assistive technologies
Reasonable accommodations
An annual
family picnic
Private medical care,
also for your family
Employee volunteering
opportunities and interesting
CSR projects
Bicycle parking
and carpooling

About us

Capgemini is one of the leading global companies offering consulting, IT technologies.
Market analysis, HR, finance and accounting, supply chain, transformations, inteligent automation or knowlage management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.