Trwa ładowanie. Prosimy o chwilę cierpliwości.
Capgemini Polska
Data aktualizacji: 2019-02-08
Kraków, małopolskie
Księgowość, BPO/SSC
angielski, francuski
Data aktualizacji: 2019-02-08 Aplikuj
Credit and Collections Specialist (French Speaker)

Candidate’s profile

  • Very good English skills
  • Excellent French skills is a must
  • Good analytical skills
  • Ability to enhance process and controls 
  • Excellent Customer Service skills and client-focus attitude
  • Strong interpersonal skills and proactive approach
  • Teamwork approach
  • Ability to work under pressure

Job description

We are looking for candidates, who are ready to join the delivery team providing Credit to Cash processes for our existing client within Media and Entertainment sector. The scope involved covers processes: Collection, Disputes Management and Reporting.
The chosen candidates will be responsible for C2C processes for French-speaking customers.

Main accountabilities:

  • Perform C2C tasks according to the defined desktop procedures and defined targets, including voice contact with customers and client
  • Actively identify improvement areas and propose new solutions
  • Work closely with the client and maintain good working relationship

Your team

  • Multi-language and inter-national team and project, working for various European locations
  • Cooperative and friendly atmosphere
  • Supportive relationship with the Client

What we offer?

Working in a close-knit team
and a friendly atmosphere
Debelopment od expert
or leader competences
Bonuses including
those for recommending
new employees
A wide range of training
and co-financing
of courses
Attractive package
of additional benefits
(fitness, gym, cinema, etc.)
-you choose what tou want
Integration events
and joint celebrations
An annual
family picnic
Additional
life insurance
Employee volunteering
opportunities and interesting
CSR projects
Bicycle parking
and carpooling
Private medical care,
also for your family
Disability Inclusion
Assistive technologies
Reasonable accommodations

About us

Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.
Market analysis, HR, finance and accounting, supply chain, transformations, inteligent automation or knowlage management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.