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Shell Business Operations
Data aktualizacji: 2019-02-22
Kraków, małopolskie
BPO/SSC, Analiza
Data aktualizacji: 2019-02-22
Shell Business Operations
Performance and Reporting Sr. Specialist
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

Performance and Reporting Sr. Specialist
Performance and Reporting Sr. Specialist
Work location: Kraków

Job description:

Job Purpose:
Performance and Reporting Senior Specialist will be a member of AP Process Excellence team with responsibility for the direction, coordination, implementation of various strategic and operational projects/ initiatives. This includes generation of complex reports, analysis and synthesis to provide insights and advice for improvements.
On top the focus will be to identify opportunities for automation of crucial Management Information components.
Principal Accountabilities:
  • Develop technical proposals to meet Operational requirements, and identify pros and cons of each solution considering; existing technology, usability, flexibility/maturity and supportability of the solution, implementation duration, and risks
  • Being up to date with regular AP cross business process performance review to seek area for process improvement
  • Complex data analysis with clear automation proposals
  • Understand requirements from a business perspective
  • Review proposed solutions and alternatives
  • Identify and discuss cross-workstream impacts
  • Focus on maintaining an integrated RtP end-to-end process
  • Proactively collaborate with IT, CI, Process Experts, Process Architects to drive Process Excellence agenda
  • Playing vital role in suggesting process improvements, proposing solutions and working on their implementation
  • Conducting appropriate analysis activities to support the achievement of project
  • Perform other duties as may be required


Job Knowledge, Skills & Experience:


  • +5 years of experience in Finance and Accounting. Preferably in Accounts Payable Process
  • +3 years of reporting background and experience with data management
  • Analytical mindset with focus on identification of reporting automation opportunities
  • Problem solving mindset
  • Ability to analyze complex, multi-source data under time pressure
  • Strong proficiency with Excel and VBA, at least basic SQL understanding
  • Ability to translate requirements into application code
  • Advanced interpersonal skills: ability to collect requirements and communicate with clarity across various levels of stakeholders
  • Ability to work independently on multiple assignments
  • Delivering the results in line with agreed schedule
  • Ability to effectively document technical work
  • Proactive reaction on all appearing opportunities moving the process towards excellence
  • Demonstrated commitment to service excellence standards.
  • Collaborative approach
  • Knowledge of at least one of reporting tools (e.g. Power BI, Spotfire, Webi, QlikView) would be an asset
  • Fluency in English


Number of Vacancies: 1

Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects

Shell is an Equal Opportunity Employer