Trwa ładowanie. Prosimy o chwilę cierpliwości.
Deloitte
Data aktualizacji: 2019-02-15
Rzeszów, podkarpackie
IT, Konsulting
Data aktualizacji: 2019-02-15 Aplikuj

Who we're looking for

  • Student of IT technology (at least II year);
  • Good knowledge of IT issues;
  • General knowledge about IT infrastructure;
  • High motivation to develop competences and interests;
  • English – communicative level;
  • General knowledge of at least one relevant area among, e.g.: Windows Servers or Linux Servers or VMware or Azure administration would be an advantage;
  • Verbal and written interpersonal communication skills;
  • Collaboration and team-oriented work philosophy.
2+
Year of study
English
English

Other prerequisites

Your future role

  • Continuously monitoring IT technology, systems and applications with emphasis on their availability and performance. This includes communications circuits, cloud resources, LAN/WAN systems, routers, switches, firewalls and VoIP systems and applications;
  • Providing timely response and 1st level resolution to all incidents, outages and performance issues;
  • Categorizing issues for escalation to appropriate specialized technical teams;
  • Recognizing, identifying and prioritizing incidents in accordance with customer business requirements, organizational policies and operational impact;
  • Escalating to senior staff for assessing root causes;
  • Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical staff to help them predict future issues or outages;
  • Documenting all actions in accordance with company policies and procedures;
  • Notifying customer and third-party service providers of issues, outages and remediation status;
  • Working with internal and external technical and service teams to create and/or update knowledge base articles;
  • Continuous improvement of monitoring and alerting systems.
  • Proactively identify and respond to events impacting IT systems and applications;
  • Cooperate with Incident Management during high and critical events;
  • Provide high quality support to other technical IT teams within Deloitte Central Europe;
  • Prepare guides and documentation.

What we offer

  • Opportunity to develop and broaden technical skills;
  • Working in a dynamic, international business service firm environment;
  • Possibility to work on systems development;
  • Work in one of the world's largest consulting firm;
  • Real opportunities for growth and promotion; 
Team-building activities
Team-building activities
Constant growth and development
Constant growth and development
Networking
Networking
Voluntary activities
Voluntary activities
Fruit in the kitchen
Fruit in the kitchen
Challenging tasks
Challenging tasks
Deloitte Adventure Team
Deloitte Adventure Team
Multisport
Multisport
Recruitment Incentive Program – Stars
Recruitment Incentive Program – Stars
Language courses
Language courses
Free bike access
Free bike access
Friendly coworkers
Friendly coworkers
Integration and fun events
Integration and fun events
Wellbeing initiatives
Wellbeing initiatives
Health insurance (mixed package)
Health insurance (mixed package)
International travel insurance
International travel insurance
Team spirit
Team spirit
Free drinks in the office
Free drinks in the office

About Deloitte

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

About the team

Network Operations & Systems Administration team operates key infrastructure such as Deloitte data centers, servers – both physical and virtual, backup systems. It takes care of the network spanning 18 countries and dozens of offices.