Pracodawca zakończył rekrutację na to ogłoszenie
Job description:
Execute complex Local HR Processes for our employees based in France in line with existing policies and procedures
Respond to a range of different queries and manage cases, taking ownership of end-to-end processes and ensuring the top quality of service
Actively look for opportunities to liaise with HR in the Country, Employees and Line Managers as well as multiple other local and global stakeholders
Act as country or process Focal Point where necessary, working alongside others to improve the Knowledge Base
Work with your immediate team members, sharing best practices and developing each other skills
Work in a cultural diverse environment both locally and virtually
Recommend improvements and simplification to existing processes and procedures based on gained experience and feedback from customers
Requirements:
Have tertiary qualification – preferably in HR or Business Administration
Show 2-3 years’ previous work experience in Shared Service environment
Possess strong service excellence and customer focus alongside high level of ownership, resilience and empowerment
Be proactive and self-motivated and possess excellent interpersonal and communication skill
Enjoy an environment that focuses on constant improvement, on personal and professional development and efficiency. You will be interested and motivated by understanding how your work affects the overall goals of the company
Have an ability to manage multiple stakeholders including sensitive and challenging discussions
Have experience in change management
Be skilled in working on complex cases individually with minimal supervision
Have a very good command in French
Have a good command in English
Understand and work with IT tools e.g. Microsoft suite of products, while previous experience with SAP will be an advantage.
Number of Vacancies: 1
Benefits of working at Shell:
Shell is an Equal Opportunity Employer
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