Pracodawca zakończył rekrutację na to ogłoszenie
Incident Manager ensures that the planning, scheduling, approval, implementation and review of all changes/incidents that occur are within the IT managed infrastructure and applications portfolio. They will ensure that all activities do not impact the integrity of the environment, provide the right quality of service to the business by controlling Incident managing process on all contractors.
We as a team started our journey in the middle of 2018 with 8 people on board. Nowadays, we have 24 member team and since the beginning of 2019 we want to grow up to 52 team members. Our main duty is coordinating activities in terms of incident & change management (info flow between data center, development teams and the customer). It is a new project, so it is a great possibility to develop our skills or implement our own improvements.
We deliver our services 24/7 and rarely on call duty is required. Possible telework.
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