Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Capgemini Polska
Data aktualizacji: 2019-02-13
Kraków, małopolskie
Księgowość, BPO/SSC
Data aktualizacji: 2019-02-13
Capgemini Polska
Team Manager
Team Manager

Candidate’s profile


  • Min 3-4 years of experience on people management position;
  • O2C process knowledge is needed;
  • SAP knowledge is an additional asset;
  • Fluent English knowledge (C1) is a must;
  • Work flexibility due to an ad-hoc need to participate in a call during the evening hours;
  • Task oriented working time system

Perfect match:

  • Fluent English 
  • Multitasking, ability to organize own and team work in compliance with the operational procedures, tight deadlines, KPI/Client’s Reporting requirements, ad hock priority tasks
  • Strong analytical skills
  • Good Customer Service skills and client-focus attitude
  • Strong interpersonal skills and proactive approach. Candidate should be assertive but flexible enough to find the balance needed. Easily adjusting to new circumstances and changing requirements/environment.
  • Teamwork approach and improvement approach. Open minded, with many new, fresh ideas and always looking ahead.
  • Experience in Invoice To Cash
  • Experience in cooperation with culture will be an asset 

Job description

Main accountabilities

  • Leading 24+ employees with the help of 2 Team Leaders (direct subordinates);
  • Making sure all aspects of work are appropriately covered across the month so that KPIs and SLAs are met;
  • Appropriate promotions planning; managing attrition; helping Tower Manager in reaching financial goals; leading internal client visits and taking part in potential client visit;
  • Helping ITC Tower Manager in negotiations with the client in case of process changes and/or adjustments;
  • Working closely with the Client on a daily basis and maintaining good working relationship;
  • Looking for new opportunities; sharing new ideas how to address challenging situation;
  • Leading different projects if such a need appears 
  • Team Leads mentoring and coaching, 
  • Process / task monitoring, managing non-standard situation, executing pre-defined goals

Your team

We are an account where an approach to the Team and openness to people are very important aspects. Despite everyday difficulties, we keep smiling, and manage to turn little failures into big successes.  Even if reality or the Client challenge us again and again, we know we will handle it. If you wish for dynamics and a wide range of possibilities, join us!

What we offer?

Working in a close-knit team
and a friendly atmosphere
Debelopment od expert
or leader competences
Bonuses including
those for recommending
new employees
A wide range of training
and co-financing
of courses
Attractive package
of additional benefits
(fitness, gym, cinema, etc.)
-you choose what tou want
Integration events
and joint celebrations
An annual
family picnic
life insurance
Employee volunteering
opportunities and interesting
CSR projects
Bicycle parking
and carpooling
Private medical care,
also for your family
Disability Inclusion
Assistive technologies
Reasonable accommodations

About us

Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.
Market analysis, HR, finance and accounting, supply chain, transformations, inteligent automation or knowlage management? Those areas have no secret for us! We work in Business Services and we use 30 languages in our international team – we have people of 60 nationalities. Join our team.