The role is responsible for managing the Debt Collection and Cash Application and Allocation for Trading and Supply. The role will manage the team of individuals responsible for the Debt Collection and Cash Allocation with key focus on individual and team development thereby strengthening Credit Competencies, establishing goals to drive performance and embedding a culture of delivery to target and regular coaching and performance appraisal. This role will require the individual to represent and act as the T&S COC focal point for the entities covered. This covers Global Supply, EU Commercial Fuels and EU gas & Power portfolios. Additional scope will come as part continuous growth of Trading & Supply.
The role supervises a team comprising of 6 staff and offers a real variety of opportunity to impact commercial outcomes. We are seeking an individual to lead the team that can bring ideas for continuous improvement, set target, implement guidelines and ensure that all members understand the team’s objectives and work together to achieve it.
Responsible in developing strategies and in assisting staff in setting priorities to meet business targets;
Applies analytical skills to assess complex problems and design solutions under high pressure imposed by tight monthly, quarterly and yearly closing deadlines;
Possess a strong communication skills and capable of developing effective working relationships with Sales, the business and with other relevant business partners in T&S;
Serves as subject matter expert for debt collection and cash application and allocation group;
Provide oversight and direction to the employees in the operating unit in accordance with the organization’s policies and procedures;
Coach, mentor, and develop staff including overseeing new employee on-boarding and providing career development planning and opportunities;
Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output;
Lead employees using a performance management and performance feedback through employee recognition and rewards;
Ensure the team adhere to the escalation process in carrying out the debt collection activities including use of FSCM (if applies);
Responsible in ensuring accurate, timely recording of bank receipts and application to customer accounts in compliance to established internal controls framework;
Application of legal and business requirements to determine the appropriate management of bad debts; and Implement and monitor quality assurance strategies and actively promoting process improvements.
Number of Vacancies: 1
Benefits of working at Shell:
Shell is an Equal Opportunity Employer
Utwórz powiadomienie, a informacje o nowych ofertach pracy spełniających Twoje kryteria otrzymasz mailowo.
Dziękujemy za utworzenie powiadomienia. Nowe oferty pracy spełniające ustawione przez Ciebie kryteria będą przesyłane na Twój adres e-mail.
Zamknij okno, aby wrócić do poprzedniej strony.