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Shell Business Operations
Data aktualizacji: 2019-05-22
Kraków, małopolskie
Data aktualizacji: 2019-05-22
Shell Business Operations
Associate - Credit Cash Appl/ Alloc
Royal Dutch Shell is a global group of energy and petrochemicals companies, operating in over 80 countries and territories and employing more than 90,000 people. Our core values of Honesty, Integrity and Respect for People define who we are and how we work. Royal Dutch Shell has developed a global network of Shell Business Operations to provide first-class services to Shell companies across the world.

Shell Business Operations (SBO) Krakow sits at the centre of Shell’s global businesses, providing an operational backbone to our essential business functions. Working in a vibrant community with strong values and a supportive culture, an SBO-Krakow job will offer the chance to build a lasting and meaningful career. As one of six Business Service Operations centres, located worldwide, a job in Krakow will give you the chance to interact and work with people across the world, helping to deliver excellent support to business clients and internal stakeholders as well as advanced financial operations.

Associate - Credit Cash Appl/ Alloc
Associate - Credit Cash Appl/ Alloc
Work location: Kraków

Job description:

  • Payments
  • Contact customer to investigate reason for partial payment (where required) & obtain remittance receipts. Ensure that all cash and cheques have been entered into the system, banked on the due date and that receipts are applied to customer accounts.
  • Credit Notes
  • Apply credit/debit notes to customer invoices &release cash security
  • Pre Payments
  • Run "Pre-payment Report" to monitor the pre payment process. After the billing document has been created, when automatic allocation process doesn't work, manually match pre-payments against invoices.
  • Securities
  • Perform booking and release of securities in ERP’s.
  • Customer Service
  • Acknowledge receipt of complaint with customer, investigate & resolve the complaint.
  • General
  • Monitor KPI’s. Check “Changed Documents Control Report” in order to ensure that appropriated changes have been made in AR accounts.



  • Degree in Accounting or any related Finance/Business course
  • With 1-2 years relevant work experience.
  • Professional Experience
  • Experience preferred in accounts receivable analysis. The role requires a strong team player with the ability to work under tight time pressure whilst still maintaining high standards of work.


Number of Vacancies: 1


Benefits of working at Shell:
  • Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
  • Unique opportunity to fulfill your potential with personal and professional development programs
  • Work in a smart and motivated team within a supportive and inclusive culture with strong values
  • Attractive salary and bonuses
  • Complex medical care and individual life insurance
  • Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
  • Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
  • Opportunity to participate in social and community projects

Shell is an Equal Opportunity Employer