Trwa ładowanie. Prosimy o chwilę cierpliwości.
Data aktualizacji: 2019-05-14
Wrocław, dolnośląskie
Data aktualizacji: 2019-05-14 Aplikuj
Operations Services Manager – Delivery Head

Operations Services Manager – Delivery Head



Corporate Center

Job Reference #




Job Type

Full Time


Your role

Are you a master of transactions? Do you know how to solve problems and increase efficiencies? We're looking for someone like that whose duties will include:
– managing a large team of individuals whose day to day responsibilities include Trade Processing, Flow Processing, Lifecycle Management and Fee Processing + substantiation
– accountable for performance targets, operational level agreements and service levels
– locally responsible for adherence to Group Operations Risk Framework
– running weekly and monthly governance forums between offshore and onshore production teams
– supporting relevant regulatory reporting and mitigating day-to-day risks
– acting as an escalation point of contact for the Team and prioritizing resolution appropriately


Your team

You will be working in our Business aligned Operations Middle Office in Wrocław, responsible for the supervision of Operations activity and associated post-trade control execution for Client Specialists and Investment Portfolio Managers. The Middle Office Function works in daily conjunction with all areas of the UBS Group and wider Asset Management industry, including Global Custodians, Fund Administrators, Trading Counterparties and System Vendors. This is a key strategic role that will work closely with local and regional senior management to ensure the successful establishment of Asset Management Operations within our Wroclaw Service Centre.


Your expertise

You have:
– bachelor or master degree in finance, economics or related subject
– 10+ years of Team Management experience within a Buy-Side Operations environment
– an excellent understanding of Global Markets, Exchange practices and a wide range of Instrument and Asset types
– excellent knowledge of the different transaction types executed within and between funds and segregated mandates
– a strong understanding of events occurring through the lifecycle of a held position and required actions
– a strong risk-awareness mentality and knowledge of global regulations impacting Asset Managers
– strong written and verbal communication skills
– ability to face-off to key business users
– excellent organizational skills
– excellent people management, motivation and development skills
– ability to multi-task and solve problems in a fast-paced team environment

You are:
– fluent in English
– accountable for your actions
– able to work collaboratively within a team
– able to provide constructive challenge on a consistent basis
– delivery orientated
– constantly looking to improve processes and service levels
– passionate about excellent client service


About us

Expert advice. Wealth management. Investment banking. Asset management. Retail banking in Switzerland. And all the support functions. That's what we do. And we do it for private and institutional clients as well as corporations around the world.

We are about 60,000 employees in all major financial centers, in more than 50 countries. Do you want to be one of us?

Join us

We're a truly global, collaborative and friendly group of people. Having a diverse, inclusive and respectful workplace is important to us. And we support your career development, internal mobility and work-life balance. If this sounds interesting, apply now.

Disclaimer / Policy Statements

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.

Please submit your application in English.

You are kindly requested to include the following clause in your application: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb procesu rekrutacji zgodnie z ustawą z dnia 27.08.1997r. Dz. U. z 2002 r., Nr 101, poz. 923 ze zm."