Job description:

Purpose

To organise Contracted Customer training programmes for the “Fuels & Lubricants Technical Training Course” the “Operational Excellence Training Course” and the “Advanced Operational Excellence Training Course”.

Principal Accountabilities

• Direct responsibility for the management and organisation of customer training programme, including contract negotiations, event management, invoice payments and budgetary control.

• Responsible for managing all on-site logistics and reactive delegate-related issues during the courses.

• Hotel reservations, rooming lists, meeting room requirements, AudioVideo equipment, menus, welcome dinner and photographer.

• Outside dinner reservations and payments.

• Preparation of Invitation and Registration documents.

• Preparation of training course materials (binders, review books, syndicate exercises, delegate lists, name badges), co-ordinate with the printers on deadlines and ensure the material is ready for courier to each country.

• Delegate visa applications including invitation letters and confirmation of letters/hotel confirmations to embassies.

• Preparation and delivery of joining instructions.

• Preparation of security documents for site visit(s).

• Responsible for ensuring all material is up-to-date and loaded onto SharePoint.

• Produce post-event evaluation to inform future events.

Requirements:

• University degree

• English min. C1

• Negotiating skills and Contract management.

• Excellent communication skills both written/oral.

• Strong interpersonal skills, interfacing at all levels with internal and external stakeholders/ customers.

• Excellent organisational skills, including time management and the capability to multi-task.

• High level of awareness and the ability to deal with problems at short notice.

• Pro-active in suggesting programme improvements.

• Flexibility and reactivity to rapidly changing, urgent landscape of demands.

• Excellent administrative and IT skills.

Number of Vacancies: 1

• Meaningful work in a company that is universally respected as a truly global energy leader (one of the world’s biggest companies according to Fortune Global 500)
• Unique opportunity to fulfill your potential with personal and professional development programs
• Work in a smart and motivated team within a supportive and inclusive culture with strong values
• Attractive salary and bonuses
• Complex medical care and individual life insurance
• Sports programme & facilities e.g. Multisport Benefits Card, vouchers for free time activities
• Good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
• Opportunity to participate in social and community projects