Who are we looking for?
Who are we looking for?
Before you start our induction training we will check if you have:
- Very good English and Czech (B2)
- Experience in OtC area will be a strong asset
- Ability to analyze end to end processes
- Good knowledge of MS Office
- Strong interpersonal skills and proactive approach
- Ability to work under pressure
- Very good customer service skills and client-focused attitude
- Flexibility and ability to adapt to changing schedule of tasks
What will you do?
What will you do?
- Verifies and timely processes financial data through the different tools and systems
- Effectively communicates with clients
- Reconciles customer accounts (invoices) and has good attention to detail
- Establishes and maintains a good relationship with clients at all levels
- Continually strives to identify opportunities to simplify, standardize and improve processes
- Proactively shares knowledge and best practices
- Continually seeks out ways to improve Client satisfaction
- Delivers a high quality, professional and proactive day to day service to client, within agreed SLAs
- Makes decisions within broadly defined parameters
- Helps the team improve efficiency
- Makes sure the procedures are understood and being followed by other team members
What we offer?
Atmosphere
- Working with great people and in legendary atmosphere
- No formal dress code
- Annual family picnics
- Unforgettable integrational events
- Employee volunteering opportunities and interesting CSR projects
- We value and respect diversity in terms of gender, nationality, roles, age, interests
- Internal celebration initiatives: Children’s Day, St. Nicholas Day and many more
- Supporting employees’ hobbies: Business Run, e-sport games, basketball, volleyball
Development
- Development in expert or leader competencies
- Broad training offer with possible co-funding
- Access to Harvard Business Review knowledge base
- Introduction plan for new employees and Buddy Initiative
- A wide range of instructor-led and e-learning trainings
- Co-financing for post-graduate studies and courses
- Many companies under one roof / internal headhunters
- Internal development events: conferences, meetings, communities
Benefits
- Contract of employment for an indefinite period or Contract of mandate
- Bonuses, including those for new employees recommendation
- Additional life insurance
- Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
- Disability inclusion, assistive technologies, reasonable accommodations
- Private medical care for you and your family
- Bicycle parking and carpooling options
- Free coffee, water, milk and wide range of teas
- Anti-smog plants in offices
- Car leasing