Strefa Klienta
For our client international company, global Leader in Oil & Gas Sector we are looking for Debt Collection Analyst with Hungarian OR Bulgarian to its office in Cracow
Debt Collection Analyst with Hungarian or Bulgarian
Debt Collection Analyst with Hungarian or Bulgarian
Work place: Kraków
Ref. no 190332/5205
Opis stanowiska:
- responsible for performing debt collection & cash allocation activities
- responsible for ensuring that customer debts are collected in line with contracted payment terms and in accordance with Downstream Credit Manual
- adhere to the escalation process in carrying out the debt collection activities
- responsible for managing release of credit blocked orders
- maintain and foster good working relationships with Sales, the business and with relevant FO business partners.
- perform dispute initiation and monitoring of resolution in accordance with the defined SLA
- handle customer queries as well as that of the Customer Service Center
- coordinate with Sales and the business account reviews on assigned portfolio
- investigate payment discrepancy reason if the customer fails to provide it in their remittance data.
- negotiate and recommend refinancing of overdue debts
- recommend for credit line increase/decrease/revocation
Wymagania:
- fluency in Hungarian or Bulgarian
- communicative English
- experience in Credit Management (Credit Control or Collection) will be an advantage,
- Shared Service Center or Global Business Services experience will be an advantage,
- ERP experience (e.g. SAP knowledge) will be an advantage,
- excel - intermediate
- excellent interpersonal and communication skills
- analytic skills,
- team working skills
Oferta obejmuje:
- meaningful work in a company that is universally respected as a truly global energy leader
- good atmosphere at work and comfortable working environment: own canteen and a few relax rooms
- attractive salary package and yearly bonuses
- complex medical care and individual life insurance
- sport programmes and facilities e.g. Multisport Card, vouchers for free time activities
- additional funds for trainings and certifications,
- bonus for referring your friend to work.
Powiadomienie - oferty pracy
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