Who we are

Although not a household name, State Street is one of the world’s largest and most important financial services institutions, providing round-the-clock services to the global investment community. We touch $33 trillion in assets every day and are the world’s third largest investment manager with over $2.8 trillion in assets under management. To do this we manage as much data as one of the internet giants on nearly as large a technical footprint.

In 2018, we launched one of the industry’s largest technical transformation projects, in effect building a new bank from the ground up. This project isn’t greenfield in the way most banks claim projects are; we’ve started with a blank sheet of paper both operationally and technically. We’re using the same technologies that Silicon Valley giants are using: use of multiple public clouds, building our own private cloud to achieve even better performance, transforming our industry through distributed ledger technology and machine learning.

This isn’t a traditional banking role. This is a chance to push your technical skills with people more comfortable in a technology firm than an investment bank, though solving real problems that affect anyone with any form of savings worldwide (not just trying to get people to click on ads). We don’t expect you to wear a suit, we don’t expect you to not be able to tell your friends what you’re working on, we don’t expect you to sit in meetings 5 hours a day.

State Street is an Affirmative Action/ Equal Opportunity Employer/Vet/Disability.

What you will do

As a Cloud Site Reliability Engineer, you will deploy solutions onto our public cloud (e.g., AWS) environment using configuration, provisioning and management tools (e.g., AWS CloudFormation). You are required to design configuration templates that are used to provision infrastructure components (i.e., AWS EMR, EC2, RDS, etc.) in a scalable manner. Once in production, your role is key to ensuring that solutions are performant and operational SLAs are maintained.

• Reviewing proposed changes and enabling those in the key environments for the application teams
• Respond to application team inquiries, primarily by telephone and e-mail
• Work flexible schedules, which may include evenings, weekends or holidays
• Resolve customer technical issues through diligent research, reproduction, and troubleshooting
• Work directly with the cloud team, other engineering teams and vendor support to resolve problems
• Document all technical inquiries, develop and review content for knowledgebase
• Help test alpha and beta products

Requirements

• Prior experience in scripting and creating configuration templates using cloud provider tools (e.g., AWS CloudFormation)
• General knowledge of the following: IT concepts, strategies and methodologies, IT architectures and technical standards
• Familiarity with Linux or Windows configuration and in debugging OS / network configuration
• Exceptional collaboration skills and a passion for problem solving
• Case/Customer Management skills
• Consultative skills, including the ability to understand and assist in applying high level requirements to detailed configurations / templates
• Bachelor’s degree in a Computer Science or related field
• 3 yrs. of experience, of which 2 has been in a role using AWS, with appropriate certification strongly preferred

We Offer:

• Employee savings plan
• Premium life insurance package
• VIP medical package
• International operating environment
• Language classes
• Soft skills trainings
• Technical workshops
• Development sessions with a mentor
• Diversity of opportunities across a range of challenging and highly complex activities
• Technical or leadership career pathway