• To work on all areas of the cash allocation and application activities across the Cash team
• To ensure that cash application and allocation is completed in an accurate and timely manner in accordance with Downstream Credit Manual
• To provide support to the Cash Application and Allocation Supervisor
• Ensure that all cash and cheques have been entered into the system, banked on the due date and that receipts are applied to customer accounts.
• Speaks directly to customers on a daily basis to resolve allocation issues.
• Apply credit and debit notes to customer invoices & release cash security
• Run "Pre-payment Report" to monitor the pre payment process. After the billing document has been created, when automatic allocation process doesn't work, manually match pre-payments against invoices.
• Perform booking and release of securities in ERP’s.
• Acknowledge receipt of complaint with customer, investigate & resolve the complaint.
• Monitor performance metrics and Perform the monthly reconciliation of General ledger accounts
• Ensure that unidentified receipts are properly coordinated with the bank, cash management team (back-end treasury); and to other relevant parties to ensure resolution within prescribed timeline.
Number of Vacancies: 1
Benefits of working at Shell:
Shell is an Equal Opportunity Employer
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