Team Leader

with English

As Team Leader you will be responsible for assisting the manager in meeting the site metrics and goals by supervising a team.

What will you do?

Oversee and manage a team for an international company within the social media industry.
Identify improvement opportunities in work-flow, and/or team structure and suggest solutions.
Manage ad-hoc operational projects and process improvement initiatives as per client requirements.
Identify opportunities to improve user experience and communicate to delivery lead and client teams.
Interface effectively with other teams, delivery lead and client teams.
Manage the performance of the team and act as the team’s career counselor.
Provide feedback to the team on performance and improvement opportunities and receive proposals from the team members.
Develop and administer team schedules and performance requirements.

What do we expect?

At very minimum 12 months in a QA or similar role
You have demonstrated the following skills as a minimum:
- Ability to project manage tasks or small teams.
- Strong communication skills towards larger groups or client stakeholders, both remotely and face to face.
- Ability to provide feedback both positive and negative.
- Sense of empathy, kindness and patience.
- Impeccable behavioral track record.
Availability to work shifts incl. Weekends and bank holidays.
Previous Team Leading experience is not a must but a strong asset.

ABOUT US:
Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. We combine unmatched experience and specialized capabilities across more than 40 industries — powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. With 509,000 people serving clients in more than 120 countries, Accenture brings continuous innovation to help clients improve their performance and create lasting value across their enterprises. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button

When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.