Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, Manufacturing Group with a Global presence (20+ manufacturing plants) we are looking for a candidate for a position of Global IT Infrastructure Manager. The role is 100% remote with reporting line to Global IT Development and Operations Manager based in US.

Global IT Infrastructure Manager, 100% Remote

Global IT Infrastructure Manager, 100% Remote

Work place: Polska

Ref. no 194064/8695

Responsibilities:

manage a team of Infrastructure Specialists, who manage and support Microsoft Servers, Networking, Azure, M365 (including SharePoint, Exchange, Teams, etc), and other line of business applications,
In addition to leading the team, the Infra Lead will be the top expert in M365 services,
lead, motivate, and manage the team of 5 Infrastructure specialists in different european locations,
attract, recruit, and hire high-quality infrastructure engineers & administrators,
interface with internal customers to understand requirements, set priorities, and communicate direction and progress,
drive improvements in infrastructure management practices,
deputy to Global IT Operations Manager during EU working-hours,
incident manager for critical technical incidents during EU working-hours,
ownership of technical documentation of project requirements, operations processes, and end-user documentation
support an excellent customer experience by being proactive in assessing escalations, and working with the team to respond appropriately,
monitor operational performance and recommend improvements,
monitor cloud security and identity protection, taking action to improve overall security posture,
respond to and resolve security incidents,
escalate incidents to Microsoft support, using support agreement with MS & MS partners,
assess system performance and recommend of improvements,
develop action plans for remediation of problems and development of solutions.

Requirements:

B.Sc./B.A. degree in Information Technology, Computer Science, comparable training, or experience,
6+ years hands-on experience in managing infrastructure systems,
at least 2 years proven experience in comparable position, leading a team of specialists,
experience in leading projects with teams from a variety of cultures and languages,
fluent in English (written and spoken),
experienced in working with a geographically dispersed team,
customer service mindset,
willing to occasionally travel (Estimated 3-4 times per year),
required technical skills & knowledge:
- excellent communication skills, with both technical and non-technical audiences,
- expert skills with Windows Server 2016 and 2019,
- expert in M365 platform.

The offer:

contract of employemnt in stable global organization,
attractive salary and bonus scheme,
social benefits.

Apply