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Goldman Recruitment
Data aktualizacji: 2022-11-30
Polska
IT
angielski
Data aktualizacji: 2022-11-30 Aplikuj
REKRUTACJA ZDALNA
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, Manufacturing Group with a Global presence (20+ manufacturing plants) we are looking for a candidate for a position of Global IT Infrastructure Manager. The role is 100% remote with reporting line to Global IT Development and Operations Manager based in US.


Global IT Infrastructure Manager, 100% Remote

Global IT Infrastructure Manager, 100% Remote

Work place: Polska
Ref. no 194064/8695

Responsibilities:
  • manage a team of Infrastructure Specialists, who manage and support Microsoft Servers, Networking, Azure, M365 (including SharePoint, Exchange, Teams, etc), and other line of business applications, 
  • In addition to leading the team, the Infra Lead will be the top expert in M365 services,
  • lead, motivate, and manage the team of 5 Infrastructure specialists in different european locations,
  • attract, recruit, and hire high-quality infrastructure engineers & administrators,
  • interface with internal customers to understand requirements, set priorities, and communicate direction and progress,
  • drive improvements in infrastructure management practices,
  • deputy to Global IT Operations Manager during EU working-hours,
  • incident manager for critical technical incidents during EU working-hours,
  • ownership of technical documentation of project requirements, operations processes, and end-user documentation
  • support an excellent customer experience by being proactive in assessing escalations, and working with the team to respond appropriately,
  • monitor operational performance and recommend improvements,
  • monitor cloud security and identity protection, taking action to improve overall security posture,
  • respond to and resolve security incidents,
  • escalate incidents to Microsoft support, using support agreement with MS & MS partners,
  • assess system performance and recommend of improvements,
  • develop action plans for remediation of problems and development of solutions.
Requirements:
  • B.Sc./B.A. degree in Information Technology, Computer Science, comparable training, or experience,
  • 6+ years hands-on experience in managing infrastructure systems,
  • at least 2 years proven experience in comparable position, leading a team of specialists,
  • experience in leading projects with teams from a variety of cultures and languages,
  • fluent in English (written and spoken),
  • experienced in working with a geographically dispersed team,
  • customer service mindset,
  • willing to occasionally travel (Estimated 3-4 times per year),
  • required technical skills & knowledge:
    • excellent communication skills, with both technical and non-technical audiences,
    • expert skills with Windows Server 2016 and 2019,
    • expert in M365 platform.
The offer:
  • contract of employemnt in stable global organization,
  • attractive salary and bonus scheme,
  • social benefits.