Collections Support Analyst

Collections Support Analyst

with Spanish or Italian

with Spanish or Italian

THE WORK:

You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data reports, whilst conducting analysis and reconciling transactions.
You will be required to timely and compliantly respond to queries and take proactive actions to collect accurate reports about debt outstanding, apply payments and credits and other OTC tasks.
You will be required to address flagged issues and disputes, flag process and system gaps and escalate for resolution.
You will be required to establish effective relationships with business partners by email and phone..

Your main tasks will be related to: 

Receiving and validating new customer credit assessment and contract requests.
Monitoring existing customer and portfolio credit risk.
Reconciliating accounts receivable activity to the general ledger.
Applying cash remittances and credits or adjustments.
Optimizing working capital providing real time visibility and end to end management of revenue and cash flow and streamlining billing processes.

HERE's WHAT YOU WILL NEED:

Very good English and Spanish or Italian proficiency (min B2 level)
Intermediate proficiency in Collections Management.
Advanced proficiency in Effective Written Communication.
A minimum of 1 year of experience in relevant related skills.
Bachelor's Degree in relevant field of studies.

BONUS POINTS IF YOU HAVE:

Intermediate Account Reconciliations.
Intermediate Service Desk Voice Support.
Intermediate Time Management.

ABOUT US:
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 743,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.

Accenture Operations provides business process services for specific functions, including finance and accounting; procurement and supply chain; and marketing & sales. We operate business processes with a combination of talent and data, artificial intelligence, analytics and digital technologies, helping clients to improve their productivity, customer experience and performance.

If you are interested, please send your CV in English by clicking "Aplikuj teraz" button

When applying please enclose the below statement:

"I hereby consent to the processing of my personal data by Accenture sp. z o.o. with its registered seat in Warsaw (00-121), at ul. Sienna 39, NIP 526-00-15-900 (Data Controller), in accordance with the Act of May 10, 2018 on the Protection of Personal Data (Journal of Laws of 2018, item 1000) and the Regulation on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (Data Protection Directive), necessary to carry out the recruitment process by Accenture . At the same time, I declare that I provide my personal data completely voluntary. I also declare that I have been informed about my right to withdraw my consent or object to processing of data, request access to them, rectification, deletion, limitation of processing and their transfer, at any time and the right to lodge a complaint to the data protection supervisory authority."

Accenture does not discriminate employment candidates on the basis of race, religion, color, sex, age, disability, national origin, political beliefs, trade union membership, ethnicity, denomination, sexual orientation or any other basis impermissible under Polish law.

Collections Support Analyst with Spanish or Italian