Incident Coordinator (Senior)

Incident Coordinator (Senior)

Warszawa

Join our cybersecurity team and take end-to-end ownership of coordinating complex cybersecurity incidents, from initial activation and technical response through stakeholder communication, recovery, formal closure and post-incident improvements. You will bring together technical, business and control functions, helping teams establish priorities, make informed decisions and execute the incident response process in a structured and controlled manner.

EY.AI – in this role, you will work in an environment where AI agents are part of the team and everyday project work. You will use solutions tailored to your role and team that support data analysis, recommendation development and solution design.

Your scope of duties

Activating and managing the incident response process from initiation through formal closure.
Establishing incident severity, priority, scope, response model and escalation path.
Forming the response team and assigning clear ownership of individual actions.
Developing the response plan, defining priorities and establishing decision points and checkpoints.
Coordinating the work of Incident Response, SOC, IT, Cloud, Network, Application, Legal, Privacy, Risk, Communications and business teams.
Maintaining an accurate overview of the situation, including confirmed facts, open questions, risks, decisions and next steps.
Leading regular status calls and providing clear updates to senior management and other stakeholders.
Ensuring that containment, eradication and recovery activities are performed in a controlled and coordinated manner.
Coordinating decisions concerning system isolation, service restrictions, credential resets, system restoration, customer communications and external support.
Leading post-incident reviews, lessons-learned sessions and root cause analysis activities.
Improving incident response procedures, RACI models, severity definitions, communication templates and crisis exercises.
Leading tabletop exercises and major incident simulations.

Our requirements

Experience in coordinating cybersecurity incidents, IT crises, major incidents or security operations.
Strong understanding of the Incident Response lifecycle, escalation processes and crisis management.
Ability to make sound decisions based on incomplete, changing and sometimes conflicting information.
Strong prioritisation, organisational and time management skills, including the ability to work effectively under pressure.
Ability to clearly communicate complex technical situations to executives and non-technical stakeholders.
Experience in preparing management reports, incident briefings and audit documentation.
Experience in working with Legal, Privacy, Compliance, Risk, Communications teams and external providers.
Strong English communication skills.
Additional language skills will be an advantage.

What we offer

Professional and financial support in obtaining recognised qualifications and certificates.
EY Badges – global certification of your competencies and the opportunity to earn an MBA from the prestigious Hult International School of Business.
Career Counselor – professional, one-to-one guidance on career building and development.
Psycho-educational platform – a package of free consultations with specialists in the broad field of mental health and personal development, as well as access to educational activities.
Benefit programme offering private healthcare with additional preventive examinations, life insurance, tickets, team sports, a language-learning platform, sports cards and much more, available online and offline.

Recruitment stages

Apply. If this is your first time applying, create a profile and upload your CV.
Let’s talk. You will meet our Talent Acquisition experts and members of your future team.

Benefits:

sharing the costs of sports activities

sharing the costs of foreign language classes

sharing the costs of professional training & courses

life insurance

remote work opportunities

flexible working time

fruits

integration events

corporate sports team

mobile phone available for private use

charity initiatives

video games at work

family picnics

leisure zone

sharing the costs of tickets to the movies, theater

baby layette

christmas gifts

employee referral program

opportunity to obtain permits and licenses

and many more

Benefits:

sharing the costs of sports activities
sharing the costs of foreign language classes
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
fruits
integration events
corporate sports team
mobile phone available for private use
charity events
video games at work
leisure zone
sharing the costs of tickets to the movies, theater
baby layette
christmas gifts
employee referral program
family picnics

About EY Poland

We are a global consulting firm - helping businesses, organizations and communities make the most of their potential. Our audit, consulting, legal, strategy, tax and transaction teams ask the non-obvious questions to find new answers to the complex challenges facing the world today.

We employ more than 390,000 exceptional people in over 150 countries around the world. In Poland there are over 7,000 of us, working in: Warsaw, Gdansk, Katowice, Krakow, Lodz, Poznan, Rzeszow and Wroclaw.

We create amazing things together every day. We have the people, the development path and the training to help you grow fast, gaining experience on successive projects.

We care about the environment - not just the business. As part of our plan, we have reduced our global greenhouse gas emissions by 40% from a 2019 baseline.

EY is an equal opportunity employer, we value and promote diversity in the knowledge and experience of our community. We operate the 'Level Up Without Barriers' program, which supports employees with disabilities to achieve their career ambitions and dreams.

EY provides all applicants with equal opportunities in the recruitment process, regardless of gender, age, race, religion, sexual orientation, national origin, disability or any other legally protected basis, in accordance with applicable law.

Przewodnik "Kariera w finansach i bankowości"

Przewodnik "Kariera w finansach i bankowości"

Przewodnik "Kariera w finansach i bankowości"

Przewodnik "Kariera w finansach i bankowości"

Incident Coordinator (Senior)