Strefa Klienta
We are looking for a person with high level of drive for continuous improvements to act as a change agent. The goal of this role is to build strong relations with stakeholders to drive further growth of the organization.
What's on Offer
* International working environment, * Car allowance, * Independency at work, * Annual bonus, * Multisport card.
Job Description
* Leading the growth of the center and manage it as the Head of Shared Service Centre; * Overseeing service delivery and the day-to-day operations of the SSC to provide the highest quality support for stakeholders; * Developing and implementing a strategy to achieve goals of the SSC in close cooperation with global initiatives; * Leading transformation processes and change management within SSC environment; * Creating and implementing financial strategy and planning for the SSC.
The Successful Applicant
* University degree (preferable in finance or business-related specializations); * Management experience in a shared services center / BPO environment (at least 8 years as a Head/Operations Manager); * Proven ability to work within a cross regional, functional, multicultural and virtual context (matrix organization); * Strong stakeholder management skills - assertiveness, confidence and high ability to influence others; * Experience in process transformation; * Fluent English.
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