Temat tygodnia
Zatrudnienie, wynagrodzenia, inwestycje i aktualne oferty pracy.
Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Michael Page
Data aktualizacji: 2020-02-06
Warszawa, mazowieckie
BPO/SSC, Obsługa klienta
Data aktualizacji: 2020-02-06

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Customer Service Manager - Medical Devices


Warszawa34491_MP_PL

Our Client is an acknowledged international company operating within Medical Devices sector.
What's on Offer
  • Interesting, responsible and challenging work in international company with recognized reputation
  • Possibilities of professional development
  • Attractive employment conditions in an effective, enthusiastic team work environment
Job Description
  • Be responsible for Customer Service department for Czech and Polish markets
  • Deliver customer driven targets, by ensuring the requirements of the clients are continuously met and exceeded
  • Lead and develop the team and ensure they are delivering a high standard of customer service
  • Adjust team strategies and initiatives to suit evolving customer requirements and opportunities for improvement, by developing and utilizing tools, processes, procedures
  • Continually strive for excellence by building and maintaining strong relationships with internal departments
  • Monitor customer sales plan, quota, credit limits, overdue payments, and taking action when needed
  • Demonstrate and drive high commitment to quality in all intractions and behaviors, ensure awareness and compliance with best-in-class standards
The Successful Applicant
  • Higher education, Preferably in Logistics, Economics, Finance or other relevant
  • Experience in leading, developing, and motivating a team of Customer Service professionals
  • Proven track of record in change management, process design and implementation in Customer Service area
  • Excellent understanding of Supply Chain, P2P, O2C, and other Financial processes; capability to expand thinking to end-to-end supply chain
  • Knowledge of IT-tools used in customer service (MS Office, SAP R/3 sales receivables, SAP APO and others)
  • Positive, proactive and customer focused attitude, ability to quickly analyze situations and solve problems
  • Good communication and strong people skills - a team player, comfortable in an international matrix set-up
  • Ability to perform under pressure and handle several tasks simultaneously with high quality
  • Fluency in English, Polish or Czech language will be an advantage
  • Availability for frequent business travels

Jeśli czujesz, ze ta oferta jest dla Ciebie, kliknij w przycisk aplikuj
i prześlij nam swoje CV lub profil LinkedIn.


DLACZEGO MICHAEL PAGE?

  • Kandydat w centrum uwagi
  • Doradztwo i pełne wsparcie
  • Najlepsze oferty pracy od sprawdzonych pracodawców