What's on Offer
- Permanent employment contract after the successful probation period
- Life insurance
- Private medical care
- Spot card
- Lunch card
Job Description
- Lead and develop a team of 6 FTEs dedicated to support the U.K.
- Ensure all personnel feel supported in their worklife functional needs
- Devise appropriate SLAs and manage services accordingly
- Keep track of and report on HR metrics
- Build effective relationships with all stakeholders
- Act as of single point of contact for escalations
- Drive and redesign with all stakeholders all key operational processes, including offer and contract management, on-boarding, induction and integration of new joiners, contractual changes, reporting and analytics, full data capture, continual and accurate data update
- Design lean, professional operational services for the UK HR function
- Set a strategy for short term and long term operational excellence
- Develop standard operating processes & change proposals
- Manage continuous improvement time frames to ensure delivery
- Participate in new system implementation
The Successful Applicant
- Min. 2-year experience in leading HR operational teams in an SSC environment
- Experience in working in a matrix organization in a global company with a remote employee base
- Solid knowledge of all HR processes as well as experience in HR systems and tools
- Knowledge of UK employment law would be an advantage
- Fluent in English
- Very good knowledge of SAP/Success Factors
- Exceptional customer's focus and service orientation
- Very good organizational and communication skills with 'can do' attitude and problem solving approach
- Well-organized in a highly dynamic and complex environment with many stakeholders