Strefa Klienta
Our client is an international organization from that is the leader among companies from its sector. Few years ago they decided to create their SSC structures and start to support the EMEA region in various business processes. Their office is located in the Warsaw City Center.
What's on Offer
- Permanent employment contract after the successful probation period
- Life insurance
- Private medical care
- Spot card
- Lunch card
Job Description
- Lead and develop a team of 6 FTEs dedicated to support the U.K.
- Ensure all personnel feel supported in their worklife functional needs
- Devise appropriate SLAs and manage services accordingly
- Keep track of and report on HR metrics
- Build effective relationships with all stakeholders
- Act as of single point of contact for escalations
- Drive and redesign with all stakeholders all key operational processes, including offer and contract management, on-boarding, induction and integration of new joiners, contractual changes, reporting and analytics, full data capture, continual and accurate data update
- Design lean, professional operational services for the UK HR function
- Set a strategy for short term and long term operational excellence
- Develop standard operating processes & change proposals
- Manage continuous improvement time frames to ensure delivery
- Participate in new system implementation
The Successful Applicant
- Min. 2-year experience in leading HR operational teams in an SSC environment
- Experience in working in a matrix organization in a global company with a remote employee base
- Solid knowledge of all HR processes as well as experience in HR systems and tools
- Knowledge of UK employment law would be an advantage
- Fluent in English
- Very good knowledge of SAP/Success Factors
- Exceptional customer's focus and service orientation
- Very good organizational and communication skills with 'can do' attitude and problem solving approach
- Well-organized in a highly dynamic and complex environment with many stakeholders
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