Trwa ładowanie. Prosimy o chwilę cierpliwości.
Goldman Recruitment
Data aktualizacji: 2020-02-20
Customer Service Analyst
Nr ref. 190870/5744
Aplikuj
Łódź, łódzkie
Analiza, Obsługa klienta, Zakupy
Data aktualizacji: 2020-02-20 Aplikuj
Goldman Recruitment
Customer Service Analyst
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our client, who is a global leader in the FMCG industry, we are looking for a candidate who can support the company in the field of customer care.


Customer Service Analyst
Customer Service Analyst
Work place: Łódź
Ref. no 190870/5744

Opis stanowiska:
  • receiving, entering and managing internal customer orders,
  • management of unexpected situations related to product Logistics,
  • contact with an internal customer, establishing beneficial relations,
  • review Customer complaints and take appropriate action,
  • act as the liaison with other departments to get answers that he/she may not have readily available,
  • document all Customer interactions.
Wymagania:
  • min 1 year of experience in shipping/transport/import customer care area,
  • high-level language skills, both oral and written communication, (English min C1),
  • multitasking,
  • problem-solving attitude,
  • ability to gather and analyze information skillfully,
  • ability to manage difficult or emotional customer situations,
  • able to read and interpret written information.
Oferta obejmuje:
  • international work environment, with the possibility of development within the company's structures,
  • constant contact with the global market and the opportunity to gain comprehensive experience,
  • dynamic and open work environment,
  • multisport card and private healthcare.