A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences, enable sustainable change, and drive results. We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities by exploring data and identifying trends, managing customer life cycles, strategically building and leveraging online communities, driving employee engagement and collaboration, and connecting directly with channel partners to share goals, objectives, and activities in a secure, branded location.
Senior Salesforce Business Consultant (Lublin)
Essential responsibilities:
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Analysis of business requirements and mapping them to Salesforce capabilities
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Designing solutions and system functionalities according to business requirements
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Performing and documenting the result of business and system analysis
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Implementing business requirements with ability to utilize Salesforce built-in functionalities and configuration features of Salesforce platform
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Accurately estimating effort of configuration work on Salesforce Platform
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Working independently with the client (conducting workshops with the client, running demos, presenting of implemented solutions to customers)
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Taking part in pre-sales process by creating Proof of Concept solutions and presenting them to the prospective clients
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Leading a small (2-3 persons) project team in the scope of decomposing and delegating tasks, monitoring the progress of work and taking responsibility for the quality of the whole solution provided
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Providing constructive and meaningful feedback
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Proactively sharing knowledge as well as introducing new people to the team and teaching others
Qualifications:
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3+ years of experience in IT as a Salesforce Business Consultant or Business Analyst
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3+ years of experience in delivering commercial CRM projects
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Salesforce Certificates (e.g.: Sales Cloud Consultant, Service Cloud Consultant, etc.)
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Confidence to inspire and guide people towards a common goal for everyone’s benefit
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Ability to perform and document the results of business and system analysis (e.g. in form of users stories, processes, diagrams)
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Very good communication and presentation skills
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Open-minded, seeking for innovative solutions
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Creative approach for solving common challenges across projects
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Self-Starter Attitude
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Very good English, capable to manage communication in a team, moderate discussions, draw constructive conclusions, resolve conflicts
Nice to have:
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A self-motivated Salesforce enthusiast who thrives in a fast-paced environment
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Proven track record of working with leadership teams to implement complex business requirements within Salesforce and third party applications
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Knowledge of UML and BPMN
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Knowledge of SQL
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Experience in working in Agile projects
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Strategic thinking and tactical project planning/management skills
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Experience in consulting company
Our offer:
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Exciting work in a group of professionals with many years of experience in international corporations
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Become a key member of our growing team in our newly-opened office in Lublin
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Contact with the latest technologies and trends in the IT market
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Ability to develop skills and gain experience on projects for the largest Polish and European companies
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Attractive employee benefits package