Operations Manager in Financial Crime Unit

The Role:

• Managing complex operations on projects in the area of AML

• Playing a key role in project delivery, building and maintaining a relationship with the Client

• Setting and managing objectives, priorities and KPIs

• Ensuring quality of services and defining operational standards

• Managing and supporting Team Leaders on projects 

• Challenging and seeking improvement of processes on the project

• Contacting clients on operational issues related to the project

• Keeping up with developments in the sector of AML/ CTF/ Sanctions regulatory area

• Supporting Financial Crime Unit Management in business development

Candidate's profile:

• Previous experience (+7 years) in business operations (preferably in the financial sector)

• Experience in managing complex operations delivered by multiple teams

• Knowledge of standards regarding business service delivery (Target Operating Models, Service Level Agreements, etc.)

• Experience with managing Team Leaders

• Ability to work with different stakeholders to resolve complex issues

• Ability to evaluate, develop and enforce business policies, programs and procedures

• Experience in managing projects, processes and people, being decisive and results-oriented

• Experience of building relationships with Client’s representatives  

• Willingness to work in a multicultural and international environment, to travel and be involved in international projects

• Fluency in English

• Understanding of AML/ CTF/ Sanctions regulations within the banking/financial services industry would be an advantage

• Involvement in regulatory AML remediation projects for financial institution would be an asset  

We offer:

• Broad responsibility and a critical role in the Financial Crime Unit

• Possibility to develop your career in an international environment

• Opportunity to broaden your professional experience

• Work in a team providing services to reputable international clients

• Possibility to work on projects abroad

• Great atmosphere and a comfortable working environment