The main purpose of this exciting role is managing the overall delivery of Digital Employee Operations (DEO) for a key HR client. This involves managing operations effectively on a daily basis including delivery, people, commercials, client relationship and leadership. On top of this, the role is expected to build an intimate client relationship by contributing to sales growth opportunities, meeting competitiveness targets, participating in prospective client presentations and manage the transition of new scope into delivery. Developing teams and providing employees with growth opportunities, development and strong leadership is also expected.

Before you start our induction training we will check if you have:

• Related experience in HR ideally in a professional services environment
• Advanced knowledge of service delivery and people management
• Process management and continuous improvements skills
• Client relationship management
• High level of client focus and customer service skills
• Impact & influencing skills
• Change management skills
• Able to work on multiple tasks in demanding environment
• Project management skills
• Fluency in English
• Commercially astute and comfortable with financial and budget management
• Some transition and transformation experience desired
• Digital HR transformation experience desired
• Automation/RPA experience would be an advantage