Trwa ładowanie. Prosimy o chwilę cierpliwości.
Przeglądana oferta pracy jest nieaktualna
Amway Global Business Services
Data aktualizacji: 2020-08-21
Kraków, małopolskie
Obsługa klienta
angielski, czeski, słowacki
Data aktualizacji: 2020-08-21
REKRUTACJA ZDALNA

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.

Currently we are looking for a person for the position of:

Customer Service Representative with Czech&Slovak – Contact Center | Cracow
Customer Service Representative with Czech&Slovak – Contact Center | Cracow

What you’ll do:
  • Managing customers’ business needs over the phone
  • Processing customers’ requests and updating data in the computer systems
  • Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
  • Helping with the implementation of our Sales and Marketing Plan
  • Generating innovative ideas and solutions that will improve customers satisfaction
  • Contributing to projects in various departments outside of regular responsibilities
  • Assisting other team members to leverage and develop their capabilities
What you’ll need:
  • Enthusiastic, communicative people that are willing to support our customers
  • With excellent knowledge of Czech, Slovak, and English
  • Knowledge of additional European language would be a huge plus
  • Not afraid of facing new challenges or opportunities
  • With an enthusiastic approach to teamwork and focus on internal and external customers
  • Knowledge of MS Office applications, especially Excel and PowerPoint is needed
  • First working experience would be an asset for us
What can you expect from us?
  • Attractive office location near Krakow City Center (High5ive)
  • International team environment
  • Benefits: Private medical care, MyBenefit, Life insurance
  • Product discount
  • Fruit Delivery
  • Employee training (induction training, “Amway University” portfolio, language training, professional certification)
  • Numerous company events and office initiatives (family picnics, Christmas parties, Carnival balls, Away Days, International and Product days, charities, MyWay program)
  • Relocation package for candidates outside Poland
How to apply

If you are interested in this job, please send your application via "Apply" button.

We believe in your potential. Here you can work with truly exceptional people, gain experience within an international environment, develop your skills, try new things, and contribute to various projects outside of your regular responsibilities. You can participate in many integration events or gain knowledge via our Internal Training Program, Language Training, Amway University and get certified.

 

In 2019 we were awarded as Best Work Place in Poland by Great Place to Work®.

 

 

The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."
Poziom stanowiska
Specjalista