Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.
Currently we are looking for a person for the position of:
Business Applications Analyst | Kiyv
Business Applications Analyst | Kiyv
We believe in your potential. Here you can work with truly exceptional people, gain experience within an international environment, develop your skills, try new things, and contribute to various projects outside of your regular responsibilities.
What you’ll do:
- Ensuring the availability of applications and functionality for different business areas
- Monitoring the behavior of applications and act to adjust when necessary. Monitoring applications and alerts on possible threats like performance, instability, insecure or incorrect data to responsible staff within Business and IT. Gathering global and local information to ensure availability during business hours
- Resolving and coordinate incidents, issues, and problems according to SLA and ad hoc expectations.
- Supporting business on 1st and 2nd level support. Providing 3rd level support for local solutions and support to internal or external solutions
- Contact person for super users on application/system issues. Advising ICT and organization on possibilities, threats, and risks on the application level.
- Planning a budget and contributes to the organizational goals
- Bringing in expertise on application and process level to support projects on defining changes, validating changes, testing, and implementation
- Observing and investigating business processes and identifying potential improvements. Initiating potential optimizations and testing them based on SLA's and KPI’s
- Insight into the performance and/or quality of business processes to arrive at a reduction of costs while observing the SLA’s.
- Signaling, assessing, and analyzing trends, processes, services within the industry, and our organization. Investigating whether these might be applicable within the company and/or developing potential improvements
- Close cooperation with the various departments within the organization (Finance, Procurement, Legal, etc.) creating insight into the various business processes and the relationship between them
- Supporting Supply Chain business applications
- Supporting Greece and Turkey markets by supporting projects
What you’ll need:
- Bachelor’s Degree in Information and Communications Technology (ICT) – preferable
- Fluent knowledge of Ukrainian and Russian, English advanced level
- From 2 to 4 years’ experience in ICT
- Knowledge and experience with logistic processes and information systems
- Professional computer skills (Office, etc.)
- Effective communication (written and oral), teamwork skills,
- Stress resistant, emotional intelligence, accuracy in daily work
- Able to establish contacts easily
- Ability to perform in a rapidly changing multi-task environment.
- Excellent analytical and time management skills; detail-oriented, problem-solving, ability to multi-task; good decision-making ability
What can you expect from us?
- Online recruitment process
- Medical insurance
- Amway Product discount
- Amway University platform
- Possibility to work from home and flexible working hours
- Possibility of growth inside of the organization
- International team environment
- Numerous company events and office initiatives
- A family atmosphere
How to apply
If you are interested in this job, please send your application via "Apply" button.
The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."
