• Engineer's or bachelor's Degree in Information Technology or Computer Science or completed post-graduate studies in these areas;
• Experience with development of JavaScript applications, HTML/CSS (1 year+);
• Knowledge of ServiceNow architecture, development and delivery processes;
• Knowledge of Network and Systems Administration fundamental concepts (CCNA or MCSA level)
• Fluent English;
• Knowledge of ITIL Foundation concepts;
• Ability to read and understand documentation;
• Strong verbal and written communication skills;
• Ability to work with project managers to ensure project deliverables are met.

Nice to have

• ITIL Foundation Certification;
• ServiceNow Certified System Administrator;
• Experience in Agile development environment;
• Configuration Management Experience (CMDB data model and relationships);
• Previous ServiceNow integration experience;
• Experience in documenting client requirements.

• Perform daily administration of the ServiceNow environment and associated applications;
• Develop and configure existing and new features according to given requirements;
• Provide expertise and technical support to everyday users and IT fulfillers;
• Optimize and automate existing processes;
• Analyse client requirements and assist with their delivery in the context of platform capabilities and team capacity;
• Create and maintain documentation such as design specifications, process diagrams and instructional documents for the ServiceNow environment and applications;
• Drive the continuous improvement of service based on end-user feedback.

• Opportunity to develop and broaden technical skills;
• Work in a dynamic, international business services environment;
• Work in one of the world's largest consulting firms;
• Real opportunities for growth and promotion – clear and individual career paths;
• Excellent training opportunities;
• Joining our team means you have the imagination and the know-how to bring true creativity to your role;
• Opportunity to share your ideas freely;
• Various benefits – cafeteria system, Multisport, private medical insurance.

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

We're a team dedicated to administration and growth of ServiceNow platform. We're working on improvements and new features to make IT work streamlined and more approachable by our practitioners.