

Who we're looking for
- Engineer's or bachelor's Degree in Information Technology or Computer Science or completed post-graduate studies in these areas;
- Experience with development of JavaScript applications, HTML/CSS (1 year+);
- Knowledge of ServiceNow architecture, development and delivery processes;
- Knowledge of Network and Systems Administration fundamental concepts (CCNA or MCSA level)
- Fluent English;
- Knowledge of ITIL Foundation concepts;
- Ability to read and understand documentation;
- Strong verbal and written communication skills;
- Ability to work with project managers to ensure project deliverables are met.
Nice to have
- ITIL Foundation Certification;
- ServiceNow Certified System Administrator;
- Experience in Agile development environment;
- Configuration Management Experience (CMDB data model and relationships);
- Previous ServiceNow integration experience;
- Experience in documenting client requirements.
Other prerequisites

Your future role
- Perform daily administration of the ServiceNow environment and associated applications;
- Develop and configure existing and new features according to given requirements;
- Provide expertise and technical support to everyday users and IT fulfillers;
- Optimize and automate existing processes;
- Analyse client requirements and assist with their delivery in the context of platform capabilities and team capacity;
- Create and maintain documentation such as design specifications, process diagrams and instructional documents for the ServiceNow environment and applications;
- Drive the continuous improvement of service based on end-user feedback.
What we offer
- Opportunity to develop and broaden technical skills;
- Work in a dynamic, international business services environment;
- Work in one of the world's largest consulting firms;
- Real opportunities for growth and promotion – clear and individual career paths;
- Excellent training opportunities;
- Joining our team means you have the imagination and the know-how to bring true creativity to your role;
- Opportunity to share your ideas freely;
- Various benefits – cafeteria system, Multisport, private medical insurance.

About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.
About the team
We're a team dedicated to administration and growth of ServiceNow platform. We're working on improvements and new features to make IT work streamlined and more approachable by our practitioners.