• Student of IT technology (at least II year);
• Good knowledge of IT issues;
• General knowledge about IT infrastructure;
• High motivation to develop competences and interests;
• English – communicative level;
• General knowledge of at least one relevant area among, e.g.: Windows Servers or Linux Servers or VMware or Azure administration would be an advantage;
• Verbal and written interpersonal communication skills;
• Collaboration and team-oriented work philosophy.

• Continuously monitoring IT technology, systems and applications with emphasis on their availability and performance. This includes communications circuits, cloud resources, LAN/WAN systems, routers, switches, firewalls and VoIP systems and applications;
• Providing timely response and 1st level resolution to all incidents, outages and performance issues;
• Categorizing issues for escalation to appropriate specialized technical teams;
• Recognizing, identifying and prioritizing incidents in accordance with customer business requirements, organizational policies and operational impact;
• Escalating to senior staff for assessing root causes;
• Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical staff to help them predict future issues or outages;
• Documenting all actions in accordance with company policies and procedures;
• Notifying customer and third-party service providers of issues, outages and remediation status;
• Working with internal and external technical and service teams to create and/or update knowledge base articles;
• Continuous improvement of monitoring and alerting systems.
• Proactively identify and respond to events impacting IT systems and applications;
• Cooperate with Incident Management during high and critical events;
• Provide high quality support to other technical IT teams within Deloitte Central Europe;
• Prepare guides and documentation.

• Opportunity to develop and broaden technical skills;
• Working in a dynamic, international business service firm environment;
• Possibility to work on systems development;
• Work in one of the world's largest consulting firm;
• Real opportunities for growth and promotion; 

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

Network Operations & Systems Administration team operates key infrastructure such as Deloitte data centers, servers – both physical and virtual, backup systems. It takes care of the network spanning 18 countries and dozens of offices.