Trwa ładowanie. Prosimy o chwilę cierpliwości.
Amway Global Business Services
Data aktualizacji: 2021-02-19
Kraków, małopolskie
Obsługa klienta
angielski, hiszpański
Data aktualizacji: 2021-02-19 Aplikuj
REKRUTACJA ZDALNA
Based in Ada, Michigan, Amway is one of the world's leading direct sales companies. We operate in more than 50 countries around the world offering a variety of products: health, beauty and home care. Amway Business Services Center was established in March 2010 to provide state of the art service to corporate operations across Europe, India and Africa. From graduates to highly qualified experts we hire the best professionals in the fields of Finance, Customer Service, Marketing, IT and HR. Here, you have the opportunity to add value and be valued – to achieve your professional goals and work with truly exceptional people. We believe in your potential and we value your talents.

Currently we are looking for a person for the position of:

Customer Service Representative with Spanish (D&OE) | Cracow
Customer Service Representative with Spanish (D&OE) | Cracow

We believe in your potential. Here you can work with truly exceptional people, gain experience within an international environment, develop your skills, try new things, and contribute to various projects outside of your regular responsibilities. You can participate in many integration events or gain knowledge via our Internal Training Program, Language Training, Amway University and get certified.

 

In 2019 we were awarded as Best Work Place in Poland by Great Place to Work®.

What you’ll do:
  • Providing excellent customer service through timely and accurate processing of information and contributing to data management: governance and data cleansing activities
  • Validating and entering data (e.g. orders, applications, generic data maintenance, resignation, and renewal) for multiple countries
  • Checking documents and information for completeness and correctness
  • Accurately entering and updating data records in various IT Systems
  • Contributing to high data quality and applying data governance standards
  • Monitoring and maintaining inbound channels and document workflow
  • Collaborating with other departments and foreign affiliate offices
  • Protecting personal database and applies all legal requirements in regard to personal data protection
What you’ll need:
  • Good knowledge of Spanish (B1 level)
  • Good knowledge of English
  • Knowledge of other European languages would be an asset for us
  • Bachelor University Degree
  • Previous working experience with customers in a service-oriented area
  • Proficiency in working with IT systems
  • Keyboard skills
  • Detail-oriented working style, able to combine and analyze critical information considering the needs of the business
  • Strong focus on internal and external customers
  • Enthusiastic approach to teamwork
  • Flexibility and ability to manage pressure and time work
What can you expect from us?
  • Online recruitment process
  • International and multilingual team environment
  • Relocation package for candidates outside Poland
  • Private medical care in LuxMed Group
  • MyBenefit Cafeteria Platform (with Multisport card available)
  • Group Life Insurance after probation period
  • Language courses co-financed by us
  • Employee discount for high-quality Amway products
  • Various portfolio of internal&external training – 1-month induction training, access to the e-learning platform, professional certifications
  • Possibility of growth inside of the organization
  • Company events and office initiatives
  • A family atmosphere with no formal dress-code
  • Home-like office in the heart of Krakow (High 5ive, Pawia street)
How to apply

If you are interested in this job, please send your application via "Apply" button.

 

 

The following statement should be enclosed to your application:
"I hereby give consent for my personal data included in my application to be processed by Amway Business Centre-Europe Sp. z o.o. located in Zabierzów (adres: Krakowska 280 str., 32-080 Zabierzów) for the purposes of current and future recruitment processes, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments)."