Temat tygodnia
Wywiad z Wojciechem Ruśkiewiczem, Managerem w dziale Doradztwa Podatkowego Deloitte.
Trwa ładowanie. Prosimy o chwilę cierpliwości.
Goldman Recruitment
Data aktualizacji: 2021-04-07
Wrocław, dolnośląskie
BPO/SSC, Obsługa klienta
angielski, duński
Data aktualizacji: 2021-04-07 Aplikuj
REKRUTACJA ZDALNA
Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, an international company with local SSC structures in Wrocław, we are currently looking for Danish-speaking candidates for the position of (inbound)  


Inbound Customer Service Specialist with Danish (SSC)
Inbound Customer Service Specialist with Danish (SSC)
Work place: Wrocław
Ref. no 192220/6954

Responsibilities:
  • being the contact person between the Client (B2B/B2C) and the company to guarantee optimal post-sales inbound customer service,
  • promptly responding to customer queries from the Danish market via e-mail, phone or chat,
  • maintaining a polite, helpful and professional manner at all times as well as advise the best solutions to the clients,
  • liaising with colleagues and managers to find the best solutions to customers’ issues and needs.
Requirements:
  • fluent business command (min. B2) of Danish, additional other foreign language is an asset,
  • previous experience in a similar position is beneficial but not required,
  • good understanding of basic computer skills and the ability to learn how to use proprietary software quickly,
  • service oriented and professional working approach,
  • desire to work in an international and rapidly developing company,
  • good interpersonal skills and the ability to work in a local and regional team,
  • sound judgment and excellent problem-solving skills,
  • positive attitude and the ability to build relationships with clients.
The offer:
  • competetive salary,
  • a career in the multinational company,
  • unique opportunity to take part in international projects and gain experience with various businesses,
  • healthy working environment and stable employment conditions,
  • benefits package including medical care, insurance, sports activities and other,
  • opportunity to participate in social and community projects,
  • development in the chosen direction thanks to the career pathways, trainings, cross-functional projects, promotions and inter-departmental promotions,
  • comprehensive implementation programs specially tailored to the department and position.