At D&T, we are dedicated to enable HEINEKEN in becoming the Best Connected Brewer. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. As we’re building these competencies across the organisation, we are also scaling our support model by creating our Digital & Technology HUB in Krakow, part of our HEINEKEN Share Services Center. Joining us at the D&T HUB, you will be part of one of the most dynamic and innovative departments, and will have a direct impact in building the HEINEKEN Company of the future. Being part of our team, you will be part of the warmest beer family in the World with strong environmental commitments, caring daily for people and planet, and with the ambition to ensure seamless digital transactions for more meaningful human interactions. At HEINEKEN, we value an Agile mind-set of four key principles: focus on customer value, power to the teams, start quick and smart, and learn relentlessly.

We are looking for IT Specialists, who are eager to design our future with us, who are passionate about continuous improvement and doing things for the first time, who can work independently while being part of multicultural team, and who would share our values and have a laugh over the occasional beer at the end of a good working day.

We are looking forward to meeting you!

Your responsibilities would include:

• taking care of administrative tasks related to the operation of the Heineken RPA platform (UiPath), such as Windows server maintenance, business application installation, network connectivity and database administration;
• achieving operational excellence by helping in RPA process monitoring (in UiPath Orchestrator) and addressing business critical exceptions in timely manner;
• identifying potential bottlenecks and their underlying causes that affect the platform, and propose how to solve these;
• working with the Product Owner, Product Architect and senior engineers in the product team to understand, elicit, analyse, document and communicate platform requirements;
• proactively communicating and collaborating with external/internal stakeholders to implement the requirements for the platform;
• actively participating in the selection of new technologies, executing proof of values, implement new features of the platform;
• ensuring the overall HEINEKEN standards and best practices are adhered by (i.e. Quality, Security, Compliance);
• participating in all the team Agile ceremonies: daily Scrum meeting, Sprint Review, Sprint Planning, Sprint Refinement, and Sprint Retrospective.

You are a good Candidate if:

• you have Bachelor/Master’s degree, preferably in technical field;
• you have a proven track record in corporate IT administration (minimum of 3+ years);
• you have experience as Windows Server administrator (application installation, Active Directory management, log tracing, network troubleshooting);
• you have Windows scripting experience (Command Prompt, PowerShell);
• you are willing to explore the root cause of any type of issue (like server(s) being down, RDP access missing, application versions not matching), and to solve ASAP;   
• you have the basic understanding of SQL server administration;
• you have a good understanding on RPA and/or UiPath, or an excellent motivation to learn it fast;
• you have experience of working in a deadline driven environment with rapid release cycles;
• you have excellent facilitation, presentation, and analysing skills;
• you are excellent in written and verbal English.

Nice to have:

• you have experience with Azure Cloud;
• you have experience with DevOps ways of working and CI/CD in particular;
• you have experience working with Git;
• you have hands-on experience with .NET programming language;
• you have experience with automating ERP applications such as SAP;
• you have experience with Optical Character Recognition (OCR) and document understanding tools.