At HEINEKEN Kraków (HEINEKEN Global Shared Services) our success comes directly from our great people. We are a growing team of finance, accounting, data and technology professionals ready to „WOW” the world with our expertise, passion and pride to be GREEN. Our employees can develop in the following areas: Purchase to Pay, Order to Cash, Record to Report, Business Performance Management, Accounting, Reporting & Consolidation, Digital & Technology, Transformation, Global Audit, Global Process & Control Improvement, Global Process Expertise, and Support Functions like HR, Service Management, Global Master Data, Internal Finance, Change & Communications.

An integral part of HEINEKEN’s day-to-day operations, our Global Shared Services center has significantly contributed to leveraging the benefits of the company since 2012. With more than 1100 employees comprised of 27 nationalities, we collaborate with 26 Operating Companies in 25 languages. A truly global experience! We value enjoyment of life, respect for people and planet and passion for quality in all that we do.

HEINEKEN is a proud independent global brewer, committed to surprise and excite consumers with its brands and products everywhere. The brand that bears the founder's family name - Heineken® - is available in almost every country around the globe and is the world's most valuable international premium beer brand. Our company is present in over 70 countries, operates more than 160 breweries and markets more than 250 brands.

HEINEKEN Global Shared Services Center was awarded as the Business Services Firm of the Year 2021!

Your responsibilities would include:

As ​Business Leader: 

• Understanding and being able to communicate company strategy to team and individuals
• Monitoring and reviewing high level PtP main KPI’s driving action-based proposals to PMs & OpCos on improvements with purpose to continuously align as-is processes to the standard and best practices collaborating with Process Analysts, Process Specialists and GPO Process Experts
• Taking ownership for Supplier Channel digitalization (analysis, top opportunities and implementation) together with GPO team as well as Supplier Finance program in HEINEKEN
• Ensuring complete and up to date process documentation and standards for analysis produced
• Actively driving operational meetings to discuss performance, issues & collaboration between HGSS and OpCo stakeholders – predominantly focused on area of Maintenance & Reporting, as well as supports meeting on end to end improvements
• Preparing and participating in business visits as per the agreed plan with SM
• Fostering business partnership with OpCos (mainly Finance and Procurement)
• Owning and effectively managing your team’s budget (over-time, travels, rewards & recognition, unused holidays, band mix)
• Acting as the escalation point for the most complex queries and the OpCo stakeholders (A&RMs, PSMs)
• Being familiar with new processes and solutions for finance in order to ember in the team’s work

As People Leader 

• Being a role model and ensures people leadership standards 
• Planning resources for the team, recruit right people
• Planning individual’s and team tasks over time
• Maintaining both the team climate and motivation of your team members at a high level
• Providing ongoing, regular 1-2-1 feedback to team members on their performance and development
• Handling underperformance timely and effectively and recognizing good performance and reward best people
• Planning succession, develop best people in the pipeline for leaders or experts
• Setting SMART individual objectives linked to the HEINEKEN Global and HEINEKEN Krakow strategy
• Breaking the communication silos and foster team collaboration
• Effectively managing changes in the team and creates flexible mindset across whole team

You are a good Candidate if:

• You have at least 5 years of experience in process and 2-3 years of leadership experience
• You have strong leadership skills and working with experienced individuals
• You have proven record of managing improvement projects
• You have: Theoretical and practical knowledge of project methodology (LSS), nice to have (P3M, Agile)
• You have strong improvement, analytical and digital skills, certifications (LSS green belt is a strong asset)
• You have ability to manage challenging stakeholders’ relationships in dynamic and complex process environment
• You have excellent communication and presentation skills
• You have experience with digital and analytical competencies e.g RPA, Data Warehouses – which process can be automated, benchmark, reporting – e.g. experience with automation or data warehouse tools