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Przeglądana oferta pracy jest nieaktualna
Goldman Recruitment
Data aktualizacji: 2021-08-10
Wrocław, dolnośląskie
BPO/SSC, Obsługa klienta
angielski, niemiecki
Data aktualizacji: 2021-08-10
REKRUTACJA ZDALNA

Oferta pracy jest nieaktualna

Pracodawca zakończył rekrutację na to ogłoszenie

Goldman Recruitment is a leading Polish consulting company specializing in recruitment using Search & Selection and Executive Search methods. Our ambition is to provide the highest level of service, ahead of the market and creating a new standard in the personal consulting industry.

www.goldmanrecruitment.pl

For our Client, an international company with local SSC structures in Wrocław, we are currently looking for German-speaking candidates to take on the (inbound) Customer Service Specialist role.


Customer Service Specialist with German (SSC)
Customer Service Specialist with German (SSC)
Work place: Wrocław
Ref. no 192219/7213

Responsibilities:
  • being the contact person between the Client (B2B/B2C) and the company to guarantee optimal post-sales inbound customer service,
  • promptly responding to customer queries from the German market via e-mail, phone or chat,
  • maintaining a polite, helpful and professional manner at all times as well as advise the best solutions to the clients,
  • liaising with colleagues and managers to find the best solutions to customers’ issues and needs.
Requirements:
  • fluent business command (min. B2) of German, any additional foreign language is an asset,
  • previous experience in a similar position is beneficial but not required,
  • good understanding of basic computer skills and the ability to learn how to use proprietary software quickly,
  • service oriented and professional working approach,
  • desire to work in an international and rapidly developing company,
  • good interpersonal skills and the ability to work in a local and regional team,
  • sound judgment and excellent problem-solving skills,
  • positive attitude and the ability to build relationships with clients.
The offer:
  • completely remote work anywhere in Poland (optional)
  • competetive salary,
  • a career in a multinational company,
  • unique opportunity to take part in international projects and gain experience with various businesses,
  • healthy working environment and stable employment conditions,
  • benefits package including medical care, insurance, sports activities and others.