
	Who we're looking for
- Very good German verbal and written communication skills;
 - Professional helpdesk/customer service experience will be an asset;
 - Good English verbal and written communication skills;
 - Higher IT education (or related field of study) or technical school;
 - Very good knowledge of office applications (MS Office suite);
 - Very good knowledge of Windows systems;
 - Good knowledge of network issues;
 - Good communication skills and the ability to work in the team;
 - Interest into Technology.
 
Other prerequisites
	Your future role
- Remote technical support for other employees in problems with applications and technologies;
 - Delivering high quality standard customer service;
 - Registration, classification and realization of reports according to existing procedures;
 - Close cooperation with other IT teams;
 - Report service within the notification system;
 - Working within your area to help deliver both local and Global initiatives;
 - Continual service improvement, looking to help better the service, supporting others in doing and/or putting your own ideas and initiatives forward;
 - Grow and developing yourself – through the creation of individual developmental plans and with support of peers;
 - Take ownership and manage problems to their successful resolutions.
 
What we offer
- Interesting and stable job in a multinational company;
 - Great opportunity for professional development;
 - Working with professionals in IT field;
 - Possibility of working with new technologies and real opportunities for growth of Your technical skills;
 - Internal and external training to raise qualifications;
 - Open and friendly organizational culture;
 - Benefit package (including private health insurance, Multisport card, language classes, MyBenefit Cafeteria access, well-being activities, integration events).
 
	About Deloitte
Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.
About the team
Launching the team: Currently we are preparing to open new team of Helpdesk Consultants with German between September and October 2021. If you are interested in this role please send us your application.



