• Very good German verbal and written communication skills;
• Professional helpdesk/customer service experience will be an asset;
• Good English verbal and written communication skills;
• Higher IT education (or related field of study) or technical school;
• Very good knowledge of office applications (MS Office suite);
• Very good knowledge of Windows systems;
• Good knowledge of network issues;
• Good communication skills and the ability to work in the team;
• Interest into Technology.

• Remote technical support for other employees in problems with applications and technologies;
• Delivering high quality standard customer service;
• Registration, classification and realization of reports according to existing procedures;
• Close cooperation with other IT teams;
• Report service within the notification system;
• Working within your area to help deliver both local and Global initiatives;
• Continual service improvement, looking to help better the service, supporting others in doing and/or putting your own ideas and initiatives forward;
• Grow and developing yourself – through the creation of individual developmental plans and with support of peers;
• Take ownership and manage problems to their successful resolutions.

• Interesting and stable job in a multinational company;
• Great opportunity for professional development;
• Working with professionals in IT field;
• Possibility of working with new technologies and real opportunities for growth of Your technical skills;
• Internal and external training to raise qualifications;
• Open and friendly organizational culture;
• Benefit package (including private health insurance, Multisport card, language classes, MyBenefit Cafeteria access, well-being activities, integration events).

Deloitte is a variety of people, experience, industries and services we deliver in 150 countries of the world. It is an intellectual challenge, a good starting point for your career, and an excellent opportunity for continuous development and gaining valuable life experiences. What you only must do is to take the first step – press the apply button and send us your CV, go through all the stages of the recruitment process and sign a contract with us. Deloitte is simply your best choice.

Launching the team: Currently we are preparing to open new team of Helpdesk Consultants with German between September and October 2021. If you are interested in this role please send us your application.