Strefa Klienta
For my Client, a digital-only Retail Banking business line, I am currently looking for open to new ideas, a hardworking Business Development Manager (responsible for external sales channel), who would like to join the company as one of the first grounders.
Business Development Manager (kanał zewnętrzny)
Business Development Manager (kanał zewnętrzny)
Work place:
Ref. no 192690/7425
Responsibilities:
- target customer needs discovery, competition benchmarking, mystery shopping, etc.,
- define and systematically build up new distribution network for digital e2e unsecured personal loan focused on revenue sharing models with 3rd parties, affiliates and brokers,
- actively manage sale funnels minimizing prospects drop off in various stages of the loan,
- digital sales process maximizing conversion,
- be responsible for digital e2e consumer loan sales KPIs and customer relationship KPIs,
- manage distribution partners performance and relationships,
- test new sales approaches, channels, partners and communication messages, propose sales process enhancements, simplification or streamlining growing sales,
- analyse CEE markets for new relevant financial innovations and business practices, keep track on global market benchmarks and competitors’ digital products sales achievements,
- support Product Owners in developing and extending the product backlog in association with sales & distribution including integration with partners, affiliates or brokers,
- design and build up the customer relationship management abilities striving for exceptional customer sales and post-sales experience, attrition mitigation and maximization of x-sell,
- manage customer lifecycle from contracting until product closure or repayment with focus on event-based communication/interactions with customer.
Requirements:
- 5+ years of experience in retail banking or financial products’ sales & distribution area,
- advanced selling, communication and negotiation skills; experience in making deals and maintaining relationships with distribution partners,
- digital savvy, great orientation in digital/neo banking industry, recent financial innovations and digital marketing communication,
- experience in driving a market research and market testing; Polish market experience is an advantage,
- experience in retail banking or similar products sales & distribution in a digital space is a big advantage,
- experience in consumer lending industry is a big advantage,
- customer Relationship Management experience in a financial services or similar industry, including Advanced Data Analytics techniques is an advantage,
- command of CRM tools for tracking and analysing customer behavior, app usage, web analytics, campaign management (e.g. Salesforce) is an advantage,
- Fluent English,
- ready to relocate to Austria (Vienna).
The offer:
- international agile team with a start-up culture,
- flexible working arrangements and determine your own work-life balance,
- individual career path.
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