A career in Information Technology, within Internal Firm Services, will provide you with the opportunity to support our core business functions by deploying applications that enable our people to work more efficiently and deliver the highest levels of service to our clients. Our Information Technology Generalist - Practice Support team focuses on managing the design and implementation of technology infrastructure within PwC, developing and enhancing internal applications, and providing technology tools that help create a competitive advantage for PwC to drive strategic business growth.
Functional Analyst (Oracle Fusion cloud - EPM)
Location: Warszawa/Kraków/remote
The position is a part of the Global Oracle ERP support organization and is responsible for ongoing support and new configuration requests, specific to PwC’s Oracle Fusion ERP implementation.
Role
- A part of the global technology team, responsible for a global roll-out and support of Oracle FI in Cloud across the PwC network worldwide.
- Develop high expertise level in resolving challenging functional and technical issues with a focus on financial modules of the application
- Handling tasks including problem resolution, request fulfillment, configuration changes, supporting production documenting, and implementation support
- Participate in the design of new enhancements and business processes that will improve operational efficiency across the organization
- Provide day-to-day end-user second level support for global systems
- Troubleshoot issues and determine root causes of problems, the users are facing
- Resolve functional problems, escalate and track problems appropriately
- Manage system configuration in accordance to corporate guidelines and policies
- Monitor system scheduled tasks and take actions to solve reported bugs and incidents
- Create and deliver appropriate documentation, training and communication around feature(s) and process changes
Profile
- Master's Degree in Finance and Accounting or Information Systems or a related field
- Extensive experience in Oracle ERP based solution (eBS and/or Fusion EPM modules)
- Extensive experience in business systems service deliver
- Solid foundation in computer science, engineering, or a related technical field
- Proficiency in information analysis and synthesis focused on resolution of complex problems
- Excellent communication and influencing skills both within the business and IT communities
- Ability to work independently as well as part of a team
- Fluent English.
Our offer
-
Career development and professional growth in a global team setting
-
Participation in multi-territory activities related to Oracle Financials ERP cloud system business support area
-
Ability to pursue further professional development - access to the multiple trainings provided by PwC
-
Participation in multi-territory activities within the cross platform support area
-
Competitive salary and benefits package, including private healthcare, life and disability insurance, attractive voucher program
-
Inspiring and friendly work environment
-
Career development plan tailored to your preferences and ambitions
-
Flexible working arrangements based on the Polish Labor Law regulations including hybrid or remote model of work
With any queries please contact pl_ITrecruitment@pwc.com with a job title in the subject.